Point-of-Sale (POS) vendor Task Retail has cut days of data centre downtime by replacing its return-to-base support contract with an on-site service agreement.
Be prepared to go through a lot of scrutiny if you want to work in the Central Intelligence Agency's IT department, says chief information officer Al Tarasiuk.
When TV production company FremantleMedia Australia had an opportunity to move to IP telephony during an office refurbishment, the open source Asterisk proved itself to offer everything required and more for the 150-plus handset deployment.
As businesses cautiously integrate Web 2.0 tools into their daily operations, small and large scale corporations can look to a Canadian not-for-profit organization on how to take use the technology for workplace training.
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