Great customer experience is an elusive goal
Every company says it wants to provide a top-notch customer experience; how many actually do is another matter.
Forrester Research
News about Forrester Research
-
-
New Chrome app puts Act-On's marketing automation tools front and center for SMBs
Few would dispute marketing automation's potential to benefit corporate marketing efforts, but with all the many and varied tools out there, keeping campaigns coordinated and cohesive can be difficult.
-
Forrester downgrades 2014 global IT spending forecast, citing weak first half
Forrester has cut its worldwide IT spending forecast for this year, saying growth will be 3.3 per cent in US dollars, rather than 6.2 per cent. Total spending will be $US2.2 trillion.
-
IBM's 'click to buy' consulting services look beyond just IT
IBM hopes to expand its customer base and sell to executives outside of IT, including marketers, with a new set of consulting services that can be bought online with a credit card.
-
US tech spending to see 'solid, steady growth' this year and next, Forrester says
Combined U.S. business and consumer spending on technology will rise 5.3 percent this year to US$1.315 trillion and 6.0 percent to $1.4 trillion in 2015, thanks to an improving economy and an acceleration in purchases by businesses and government age...
Features about Forrester Research
-
Oracle faces 'dilemma' with its Fusion Applications
Oracle spent years developing its next-generation Fusion Applications and finally put them into general availability nearly a year-and-a-half ago, but some new evidence suggests that it's been less than successful at enticing customers to move up.
Essentials
Microsoft 365 Personal
Learn more >
NordVPN
Learn more >
Moshi Otto Q Wireless Charging Pad
Learn more >
Mobile
Rocketbook Wave
Learn more >
Anker PowerCore 20100
Learn more >
Ultimate Ears WONDERBOOM 2
Learn more >
Exec
Samsung Galaxy Note20 Ultra 5G
Learn more >
YubiKey 5 NFC
Learn more >
Macbook Air 13” 2020
Learn more >
Budget
Back To Business Guide
Click for more ›Brand Post
Prepare to immerse yourself in a whole new world.
This month, PC World is excited to partner with Zero Latency VR. You and seven of your friends will have the chance to win tickets to this experience.
Sponsored By
Most Popular Reviews
- 1 Dynabook Portégé X30W-J – a very good all-rounder
- 2 Google Pixel 5 Review: Soft Reboot
- 3 Sonos Arc review: The Main Event
- 4 Samsung Galaxy Z Flip review: Killer form-factor, lethal price-tag
- 5 Oppo A5Xs review: Cutting corners
Latest Articles
- How does an RTX 3080 perform inside an eGPU?
- Goodbye Fry's Electronics, we hardly knew ye
- Acer APAC Predator League 2020/21 to be held in April
- Thunderbolt turns 10
- Don’t worry, Spotify Free users: You can still cast to Google speakers
Resources
Business Centre
The latest business news, reviews, features and whitepapers
Videos
Watch our video news and reviews from around the world
Guides
Comprehensive buying guides, features, and step-by-step articles
PCW Evaluation Team
Tom Pope
Dynabook Portégé X30L-G
Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.
Tom Sellers
MSI P65
This smart laptop was enjoyable to use and great to work on – creating content was super simple.
Lolita Wang
MSI GT76
It really doesn’t get more “gaming laptop” than this.
Jack Jeffries
MSI GS75
As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.
Taylor Carr
MSI PS63
The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.
Christopher Low
Brother RJ-4230B
This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.
Featured Content
- Sonos Arc review: The Main Event
- Google Pixel 5 Review: Soft Reboot
- How the Xbox Series X (and xCloud) saved me from buying a gaming PC
- Which flagship TV is best? Sony 4K HDR Bravia 2016 versus LG 4K HDR OLED 2016
- 10 Blu-ray movies / Best looking Blu-ray movies
