Salesforce taps Instagram's new API with tailored marketing tools
Users of Salesforce's Marketing Cloud on Tuesday gained easier access to Instagram's roughly 300 million users thanks to an integration made possible by a new API.
Customer Relationship Management
News about Customer Relationship Management
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Microsoft's buys sales-gamification startup with eye to CRM combo
Microsoft has acquired Incent Games and plans to integrate the Texas startup's FantasySalesTeam sales-gamification software into Dynamics CRM.
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Microsoft snaps up FieldOne to enrich Dynamics CRM
Microsoft and FieldOne have been partners for several years already, but on Thursday Microsoft took the relationship a step further and acquired the New Jersey-based provider of field-service software.
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Salesforce sweetens the deal for growing SMBs with new Desk.com edition
Salesforce has long targeted SMBs with its Desk.com application for customer support, but on Wednesday the cloud powerhouse launched a new version of the software designed specifically for rapidly growing firms.
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New Salesforce line helps enterprises deliver in-app customer support
Companies large and small are scrambling to keep up with the demands of an increasingly mobile world, and on Thursday Salesforce unveiled a new line of tools that's designed to help.
Features about Customer Relationship Management
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The future of Dynamics in a Nadella-led Microsoft
Microsoft's Dynamics ERP and CRM product lines seemed safe immediately following former CEO Steve Ballmer's sweeping reorganization of the company last year. But now that longtime Microsoft executive Satya Nadella has been named Ballmer's successor, ...
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After getting star billing, Oracle's Fusion Applications take a supporting role
Last week's OpenWorld conference made on thing clear: Oracle remains committed to its next-generation Fusion Applications but massive growth in the product line is probably not around the corner.
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Salesforce.com's Benioff lays out future strategies
Salesforce.com's second-quarter earnings conference call featured the usual dose of chest-thumping by CEO Marc Benioff as the company posted US$957 million in revenue and raised its full fiscal year forecast to at least $4 billion.
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Microsoft reorganization leaves Dynamics in a sweet spot
Microsoft's sweeping company reorganization may have some insiders feeling jittery about the future, but it's doubtful that the vendor's Dynamics business applications division or its customers need to worry.
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Oracle and Salesforce.com's love-fest: The ripple effects
Oracle's string of high-profile cloud-computing partnership announcements with Microsoft, Salesforce.com and NetSuite dominated tech news headlines this week.
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Six must-haves for your next laptop purchase
So, what do I want out of my next laptop and what must it include?
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PCW Evaluation Team
Maryellen Rose George
Brother PT-P750W
It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!
Cathy Giles
Brother MFC-L8900CDW
The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.
Luke Hill
MSI GT75 TITAN
I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.
Emily Tyson
MSI GE63 Raider
If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.
Laura Johnston
MSI GS65 Stealth Thin
If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.
Andrew Teoh
Brother MFC-L9570CDW Multifunction Printer
Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category
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