Synology Disk Station DS408

Great software, horrible design

  • Review
  • Specs
  • Images
  • User Reviews
  • Buy Now
Synology Disk Station DS408
  • Synology Disk Station DS408
  • Synology Disk Station DS408
  • Synology Disk Station DS408
  • Expert Rating

    3.00 / 5


  • AJAX-based Web interface, RAID capability, easy to use, comprehensive multimedia capability


  • Messy design, not hot-swappable, no quick backup function

Bottom Line

Although the DS408 certainly has good software and strong multimedia capabilities, it is ultimately let down by a poor case design that restricts the ability to hot-swap hard drives. This will suffice for home use, but is inadequate for situations where data integrity is a must.

Would you buy this?

Synology’s DS408 is an easy to use network-attached storage (NAS) device. While its basic functionality and software are strengths of the device, poor design and the inability to properly hot-swap drives make it unsuitable for heavy use.

The DS408 is a four-bay NAS device capable of housing up to 4TB of storage in a range of disk configurations, including basic, JBOD, and RAID 0, 1 and 5. Running off Gigabit Ethernet, the DS408 manages to fit two USB 2.0 ports to attach a shared printer, external hard drive or USB-capable uninterruptible power supply. Unfortunately, there is no button on the device itself to facilitate a quick backup of an external disk or USB stick.

The DS408 doesn’t open from the front like many NAS devices. Instead access is through the device’s back panel, requiring the user to remove four thumb screws and detach the back cover as well as the top and sides. The DS408 doesn’t have fixed SATA ports — there are separate cables provided, but they must be attached to the device’s motherboard by the users themselves. The DS408 also doesn’t utilise hard drive trays to facilitate easy ejection. Drives are instead supporting by a cage resembling those found in cheaper PC cases; thankfully, they can be screwed in for some extra security.

To add to the mess created by non-fixed cables, the hard drive power cables that accompany the device aren’t positioned the right way. Since SATA power and data cables can only be attached in one way, the power cables in this instance must actually be positioned upside down in order to fit. As the cables are quite short, doing this inevitably increased tension on the cable and decreased the manoeuvrability of the disk itself. These odd design choices culminate in a setup inferior to competitive NAS devices such as QNAP’s TS-409 Pro. This probably won’t faze those who intend to set up the NAS once and leave it alone, but users intent on regular hot-swapping or worried about disk failures won’t see too much to like about the DS408.

Thankfully, there are some upsides to the device. Server set up and configuration is semi-automated, thanks to bundled software for both PCs and Macs. Server administration is also extremely easy using the device’s embedded Web server. Synology has clearly focused on the software side of things with the DS408, resulting in one of the most user-friendly interfaces we’ve seen in a NAS device. Advanced tasks like configuring RAID tasks and administering FTP servers are almost as easy as creating a photo station or backing up data through the Web server. Given the interface’s resemblance to Windows Explorer it’s unlikely that many novices will be confused when attempting to configure the DS408.

Hard drive management is fairly easy, though a little odd. Although initial set up involved formatting the hard drive, when it came to mapping a drive we discovered that we had to format the drive again through the Web server. Nevertheless, hard drive formatting is fairly quick, with the DS408 managing to perform a basic format on a 1TB disk in under 2min. Drive management may not offer enough options for advanced users, but it should suffice for home and small office use.

The DS408 can host a HTTP or FTP remote server as well as a dedicated photo station for sharing photos across the Web. The device is also able to host iTunes and UPnP servers for network media streaming, while an integrated download station allows users to schedule HTTP, FTP and BitTorrent downloads. The DS408 also allows users to configure BitTorrent settings, changing upload and download speeds as well as changing BitTorrent protocol encryption. Perhaps the most unusual feature of the DS408, however, is the Surveillance Station, which allows users to record video from IP cameras attached to the same network — essentially transforming the DS408 into a four-terabyte surveillance digital video recorder.

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Show Comments

Most Popular Reviews

Latest News Articles


PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?