Quickflix Online DVD Rentals

Quickflix Online DVD Rentals
  • Expert Rating

    4.00 / 5

Pros

  • Largest range in Australia, reasonable pricing plans.

Cons

  • Slow DVD turnaround, short trial period

Bottom Line

Quickflix may have the most DVDs in their catalogue but since they take so long to send them out, they aren’t quite the best in the industry.

Would you buy this?

  • Price

    $ None (AUD)

With 19,000 titles in their catalogue, Quickflix dominates the competition in range and variety. Unfortunately, we found that while they have an enormous number of DVDs, they don't tend to send out very many at one time.

The website for Quickflix is attractive and very easy to use, much like BigPond, and keeping track of your selections and loans is a breeze. You can search based on many different criteria and the Quickflix staff have a recommendations section as well as the usual groupings like genre, coming soon, top 10 and the like.

When compared to the non-member pricing for BigPond, Quickflix is on-par. However, they do offer an ultra cheap $9.95 per month plan too. The only limitation on this plan is that you can only rent one DVD at a time and only 2 DVDs a month. The problem with this plan is that if people can only have 2 DVDs a month, they need more options as to what they get. The very nature of online DVD rentals is that you make a long list of things you want and whatever is available is sent to you thereby removing any control the end-user has over the process. If you don't care what movies you receive, so long as they are on your list, then the $9.95 plan would be ideal.

In our tests we choose 15 DVDs of which 10 were new and recent releases and the other 5 were older titles. Nearly a week after signing up, Quickflix sent us one DVD. Granted, it was a recent release but considering it was "Fantastic Four", we were not impressed. The quality of the film notwithstanding, we were more disappointed that we only received one DVD. We quickly sent it back and received other DVD 4 days later. Again, only one DVD. In our two week trial we only received 2 DVDs from QuickFlix.

One of the best features of the service is the way they pack their DVDs. They come in their own protective sleeve with a thick cardboard backing which has the DVD and title specific insert. This is great as it has a synopsis of the film and vital information like director, actors and other movie details. This is as close to having the actual DVD case as any of the rental service have come and was particularly useful. The DVDs we received from QuickFlix were all in near-perfect condition, However, since they only sent us two, it is hard to say if this is indicative of the quality of their DVDs as a whole.

We were disappointed by the trial period offered by QuickFlix. A two week trial is not long enough to get a good feel for the service and considering how few DVDs we received in that time, that point seems evident. When it came time to cancel our account, it took quite a few "Are you sure you want to cancel?" screens before we were allowed to cancel our account. Amusingly, the last screen offered us a free movie ticket to stay, but as alluring as that was, we cancelled nonetheless. Since cancelling, we have received quite a few follow up emails claiming we still have one of their DVDs in our possession. Since we sent them all back, we spoke to their customer service team who were extremely helpful and told us that if the DVD did not show up in their system within two weeks, that we would be sent a statutory declaration to fill out and return stating that we had returned it. We felt that having to complete a Stat Dec was a little excessive, but as much as it is a pain, it beats being charged for something you have returned.

QuickFlix has a great range, easy to use website, reasonable pricing plans and good customer service but was less than impressive with its DVD turnaround and trial offers making it number two in our April DVD Rental Services Roundup.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Cool Tech

Bang and Olufsen Beosound Stage - Dolby Atmos Soundbar

Learn more >

Toys for Boys

Nakamichi Delta 100 3-Way Hi Fi Speaker System

Learn more >

Sony WF-1000XM3 Wireless Noise Cancelling Headphones

Learn more >

ASUS ROG, ACRONYM partner for Special Edition Zephyrus G14

Learn more >

Family Friendly

Mario Kart Live: Home Circuit for Nintendo Switch

Learn more >

Philips Sonicare Diamond Clean 9000 Toothbrush

Learn more >

Stocking Stuffer

SunnyBunny Snowflakes 20 LED Solar Powered Fairy String

Learn more >

Teac 7 inch Swivel Screen Portable DVD Player

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?