June is the month to get your business organised. Enter today.
Plantronics Voyager 510-USB
- Multiple Bluetooth pairings, Answer desk and mobile calls, Comfortable to wear
- Difficult setup, Limited headset features, background noise audible
The Plantronics Voyager 510S package offers the freedom to answer calls to your mobile and desk phone. While extremely comfortable to wear, this unit does tend to pick up background noise.
Price$ 329.00 (AUD)
If your next phone call could just as easily come from your VoIP service as it could your mobile, Plantronics has the cure for what ails you. The Voyager 510-USB Bluetooth headset can be connected to your mobile phone and PC (using the supplied USB adapter) simultaneously, letting you streamline all your calls into one versatile headset.
As far as Bluetooth headsets go, the 510-USB is a lot larger than the latest units, putting ergonomics and comfort above fashion. We have no complaints from our end, as its around-the-ear design fits snugly and securely, and we found the muted two-tone grey colour scheme to be more discreet and appealing than most other units we've reviewed.
Often, the test of a good headset is whether you can get it out of your pocket and fitted on your ear before the phone stops ringing, and the 510-USB passed this test with flying colours. It can be easily adjusted to sit on either ear by swivelling the hook and rotating the boom mic, the latter motion also ensures the mouthpiece is as close to the action as possible.
Setting it up with a Bluetooth-enabled mobile phone is hassle-free. Simply configure both devices to pairing mode, enter the pincode on your mobile, and that's it. The answer/end call button on the outer edge of the earpiece is easy to press, as are the volume up and down buttons situated on the curve. The only let-down is the stiff power button with little to no tactile feedback.
Configuring the 510-USB for use with a PC is about as straightforward as it gets. Included in the package is a USB Bluetooth adapter that doesn't require any drivers for Windows XP to recognise it. The system automatically downloads the relevant files from the Internet and the adapter is even preconfigured so you don't have to pair it with the 510-USB to get the two talking.
To get your VoIP software interacting with the headset and adapter, however, you need to install the PerSonoCall application from the included software CD. Plantronics claims this is compatible with most Softphone applications. We tried it with Skype and found it to work just as advertised.
Call quality is good for a wireless headset. Callers couldn't tell we were using one, but audio isn't quite on par with the clarity you'd get from a phone earpiece. Range, which is the distance you can travel from the connected device before dropping the signal, is advertised as 10 metres within an office environment. We found call quality to crackle and distort after 15 metres in the GoodGearGuide office.
Unless you're a telemarketer or customer support technician, the six hours of talk time (with 100 hours of standby time) should be more than enough to get you through the work day. The 510-USB comes with a simple desktop stand for docking the headset and this can be hooked up to the supplied USB cable or AC charger, either of which charge it while connected to a PC or powerboard respectively.
With Bluetooth headsets for mobile phones averaging around $80, the 510-USB's asking price is steep. If you're regularly juggling between VoIP and mobile calls, however, the wireless convenience may be worth the premium.
Join the newsletter!
Most Popular Reviews
- 1 Nokia 6 (2018) review: Simple. Solid. Supreme.
- 2 Samsung Q9F Series QLED: Peak performance from a home entertainment heavyweight
- 3 Hisense takes the fight to home entertainment heavyweights with flagship Series 8 and 9 ULED TVs
- 4 D-Link Omna 180 Cam HD DSH-C310 review
- 5 Ring Video Doorbell review
Latest News Articles
- Oppo deal out Australian pricing and availability for R15 and R15 Pro
- Oppo debut flagship Find X smartphone with almost no-bezels
- Google bring SMS to PCs with Android Messages for Desktop
- Vivo debut first 'zero-bezel' smartphone
- ZTE has to pay up before supply ban is scrapped
PCW Evaluation Team
If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.
If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.
Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category
The printer was convenient, produced clear and vibrant images and was very easy to use
I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.
It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.
- Computex 2018: Everything you missed at Asia's biggest tech tradeshow
- Computex 2018: Nvidia launches new AI-focused hardware and software platforms
- Huawei P20 Pro review: See it and believe the hype
- Which flagship TV is best? Sony 4K HDR Bravia 2016 versus LG 4K HDR OLED 2016
- 10 Blu-ray movies / Best looking Blu-ray movies