HP LaserJet Pro 400 M475dn multifunction colour laser printer
This laser MFP has great output and paper handling
- Automatic duplexing
- Great text and photo output
- Somewhat slow performer
This office laser MFP offers great output and paper handling, but average speed and toner costs.
Price$ 1,420.00 (AUD)
This review is for the M475dw model. In Australia, a cheaper M475dn model without Wi-Fi is sold for $1420.
The HP LaserJet Pro 400 Color MFP M475dw color laser multifunction lacks nothing in the way of hardware features. Its connectivity and paper handling are top-notch, though its capacity is just enough for a small workgroup (the printer's intended audience). It produces exceptional photo prints for the price, and its text is also quite nice. Its biggest drawback is its pedestrian speed.
The M475dw features USB, ethernet, and Wi-Fi, so you may connect it in any way and any location you wish. A USB cable is included in the box. Setup is a breeze, and the 3.5-inch touchscreen control panel makes joining a Wi-Fi network, and performing other tasks, easy. The software that HP provides for scanning and OCR is excellent, and the driver is full-featured. The company's print-by-email ePrint functionality is available too.
Paper handling on the M475dw is first-rate. Duplexing is automatic. Aside from the letter/A4-size flatbed scanner, the unit supports legal-size paper in every respect. You'll find a 250-sheet bottom tray, plus a 50-sheet all-purpose feeder that folds down from the front of the unit. If the M475dw's 300-sheet paper capacity doesn't cut it for your group, a bottom-mounted 250-sheet paper feeder is available for US$115. A 150-sheet output tray sits on top of the MFP, underneath the scanner unit. The scanner component includes a 50-sheet automatic document feeder that can scan and copy two-sided to two-sided.
The other notable physical features of the M475dw are the USB port on the front for printing and offloading scans, and the supereasy access to the toner cartridges. For the latter, you simply fold down the front panel, slide out a tray, and pop in replacements. The horizontal orientation means that you would have to try very hard to spill toner during the replacement process.
Toner costs for the M475dw are a mixed bag: The black toner is a little pricier than average, overshadowing the cheaper-than-average color toner costs. The 2200-page black cartridge costs US$84, or about US3.8 cents per page; the average is US3.4 cents per page. A higher-yield, US$104 black lasts for 4000 pages, or US2.6 cents per page. The 2600-page cyan, magenta, and yellow cartridges cost US$120 apiece, for a per-page, per-color cost of US4.6 cents per page. At its cheapest, a four-color page will cost you a middling US16.4 cents.
An empty SODIMM slot behind an easily removed cover on the right side of the MFP allows you to upgrade the standard 192MB of memory. HP, of course, will sell you the part--for a cool US$600. No, that's not a typo. A better option is to fill the slot with a standard 256MB DDR2 part that you can grab online for less than US$50.
The M475dw delivers average speed when printing color. In our tests, a 4-by-6-inch photo printed to plain paper at 3.3 pages per minute and to glossy photo paper at 2.0 ppm. A full-page color photo took 72 seconds (0.8 ppm). Monochrome pages, on the other hand, printed slower than on the majority of the competition, emerging at a rate of 11.6 ppm on our PC and 10.2 ppm on our Mac. The M475dw truly lagged in making copies, with only 2.6 pages arriving per minute.
A barn burner it's not, but the M475dw's output is worth the wait. Text appears supersharp, and color graphics look very nice. Photos are excellent for a laser printer, and copies seem quite good as well. The unit has a bit of a problem printing fine curves, but that deficiency is noticeable only under close scrutiny. Scans of line art are merely fair, a result that is probably related to the issue with curves.
The M475dw carries a one-year limited warranty and has a monthly duty cycle rated at 40,000 pages. The recommended monthly volume is 1000 to 2500 pages. The unit's construction seemed very solid in our hands-on, and it's a good bet that with careful maintenance, this MFP will outlive its warranty by a hefty margin.
HP's LaserJet Pro 400 Color MFP M475dw is a solid product, with nice output, average toner costs, and middling speed. The company also sells a "dn" model that saves you US$100 if you don't need Wi-Fi. If you're looking for alternatives, competing MFPs include the Oki MC561, Xerox WorkCentre 6505, and Brother MFC-9970CDW.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Sony Bravia 2017 TVs: Full, in-depth review
- 2 Garmin Fenix 5 fitness tracker smartwatch review
- 3 LG 2017 OLED TV range full review: W7 Signature Wallpaper, G7, E7 and C7 UHD TVs
- 4 Tag Heuer Connected Smartwatch and Android Wear 2 review
- 5 Moto G5 Plus phone: full, in-depth review
Latest News Articles
- Epson launches new high-speed Enterprise inkjet printer
- When life gives you a 3D printer, make a house
- Hacker hijacks thousands of publicly exposed printers to warn owners
- Why won’t my printer connect to my wireless router?
- 3D printer owners rate the best 14 machines
PCW Evaluation Team
The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.
Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.
A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.
I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.
As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
- Ring Video Doorbell review
- Alcatel A3 XL phone: Full, in-depth review
- Sony X9300E 2017 TV: Full, in-depth review
- Which flagship TV is best? Sony 4K HDR Bravia 2016 versus LG 4K HDR OLED 2016
- 10 Blu-ray movies / Best looking Blu-ray movies
- FTProject Coordinator - DigitalOther
- FTProject / Program ManagerOther
- FTSharePoint DeveloperACT
- FTSenior Software Developer (x3)Other
- FTLean Six Sigma - BPE Design LeadOther
- FTIntegration Architect- NSW GovernmentOther
- FTTech Lead - FinTech - Product DevelopmentOther
- FTSenior .NET DeveloperOther
- FTDigital DesignerOther
- TPTest AnalystSA
- FTPHP DeveloperQLD
- FTOffice & Operations AdministratorNSW
- FTRobotics & AI ConsultantOther
- FTInfrastructure EngineerACT
- TPJava DeveloperNSW
- FTTest Manager - Applications - NSW GovernmentOther
- FT.Net DeveloperNSW
- FTEnterprise Liferay DeveloperOther
- FTSenior Systems Engineer - Veeam / Shadow ProtectOther
- FTData Analyst (Dialler Analyst)SA
- FTICT Programme Director – Adelaide Delivery CentreSA
- FTSenior Business Analyst, SuperannuationNSW
- FTProject CoordinatorOther
- FTMobile App DeveloperOther
- FTService Delivery CoordinatorOther