Jobs on Good Gear Guide.


1st Level Technical Support

Full Time
VIC, Other
Posted on 16.02.2018
AUD 55000.00 -> 60000.00 Per year

We're seeking a dynamic and collaborative resource to assist a national retail organisation with 1st Level Technical Support on Desktop, Network and Pronto ERP.

Working in a collaborative environment with a strong customer centric culture you will be the first line of contact for retail stores and corporate staff with issues relationg to general desktop and network troubleshooting, Pronto ERP support and and EFTPOS systems.


  • Strong analytical & troubleshooting skills
  • Customer service centric approach and ability to develop strong business relationships. Ability to take ownership and drive outcomes.
  • Moderate network and desktop troubleshooting skills
  • Pronto ERP experience will be advantageous

Like to know more?

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Sebastian Kowaleczko in our Melbourne office on 03 9623 6776, quoting Ref No. 3B/68401

How to Apply?

Click on the link below

Click here for more information about this job

Jobs you may also be interested in ...





Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?