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Dynamics CRM Support Engineer

Temporary
NSW, Other
Posted on 28.02.2018


A Senior Support Engineer with expertise in Dynamics CRM is required to provide exceptional, specialized support to a number of enterprise customers.

Working for one of the world's most renowned technology companies, this role will resolve partner and customer issues through electronic, phone, advisory services and emergency on-site support.

Whilst being technically skilled in a range of Microsoft products, experience as a support professional with exceptional customer services skills is essential.

Key Accountabilities:

  • Accept and appropriately resolve customer issues ensuring resolution in a timely manner.
  • Use sound judgement in the management, escalation and resolution of support cases.
  • Maintain high level of domain and technical skill in Microsoft CRM.
  • Meet SLA's in accordance with regional targets.

The correct candidate will have a strong background with Microsoft technologies and 3 - 5 years' field knowledge in Dynamics CRM.

Please apply via this website or send your application direct to alex.frostick@hudson.com

How to Apply?

Click on the link below

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