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Network Operator - Order Support Centre

Full Time
Posted on 17.03.2018

We are looking to hire an experienced Network Operator - Order Support Centre in Melbourne to work on a leading edge technology program for one of our premier clients
You key responsibilties in this role will include

  • Responsible for the resolution of customer enquiries in relation to fulfillment of customer orders for the clients network.
  • The role will involve working with a number of groups including the Customer Support Centre (CSC), Workflow Management, Operations Managers and Wholesale / Retail Service Provider Customer Provisioning teams to ensure that orders and all other interactions from clients customers are fulfilled within Clients internal and external Service Level Agreements (SLAs) and are of a high quality.
Skills Required
  • The delivery of high volumes of customer services
  • Activation and testing of Ethernet services
  • Configuration of customers services on multi-vendor networks
  • Use of Automated workflows in a Service Delivery environment
  • Exposure to telecomtechnologies such as FTTH/ FTTN, VDSL, etc.
  • Experience in network element configuration and troubleshooting.
If you're interested then please submit your resume by hitting the APPLY NOW button

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Neha Bajaj

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