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IT - OTHER

Senior Business Analyst

Full Time
QLD, Other
Posted on 02.05.2018


The Senior Business System Analyst will undertake business analysis activities to identify, define and convert business requirements into strategic system designs for projects within the Program. The role works closely with varied stakeholders and the Program team to ensure effective delivery and support of services.

Duties

Duties and responsibilities include, but are not limited to:

  • In collaboration with key stakeholders, undertake analysis of business processes, investigating operational requirements, problems and opportunities, and identifying alternate solutions through improvements in automated and non-automated components of new or changed processes.
  • Assess feasibility and recommend new approaches to meet customer requirements, translating business requirements into system specifications in accordance with agreed standards.
  • Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Provide input to business cases developed by more junior staff or by organisational units and to project documentation, including, but not limited to, Invitations to Offer and other procurement documentation.
  • Prepare high level design documentation, liaising with other technical specialists across Enterprise Application Support to produce comprehensive applications/data designs across platforms.
  • Provide senior technical advice, support and mentoring to other team members, acting as an escalation point for complex issues and facilitating the resolution in line with service delivery expectations. Maintain an in-depth knowledge of business processes and systems sufficient to provide expert advice on their application.

Essential Criteria
  • Qualifications and training equivalent to a postgraduate degree in IT, business or related field, or significant progress towards such qualifications, and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
  • Significant experience in business analysis and requirements gathering across enterprise-wide digital platforms including CRM, Marketing or Event Management, with the demonstrated ability to collaborate with stakeholders and peers to gather requirements, conduct analysis, produce solution designs and prioritise delivery, in accordance with agreed service delivery expectations.
  • Demonstrated ability to design IT solutions, undertaking business process modelling, and data and systems documentation in accordance with industry standards.
  • Experience working within an agile development environment, and with software development lifecycle methodologies.
  • Excellent written communication skills, including the demonstrated ability to write clear and precise user and technical specifications.
  • Strong interpersonal skills, including the demonstrated ability to effectively mentor and provide technical leadership to other team members and to communicate and negotiate effectively with a diverse range of stakeholders to achieve outcomes.

To submit your application, in strict confidence, please apply online using the appropriate link below quoting Job Reference 4B/26401 . Applications Close 08/02/2018.

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