Jobs on Good Gear Guide.


Field Services Engineer

QLD, Brisbane
Posted on 21.11.2017
  • Great CBD Location
  • Immediate start
  • Competitive Rates $$$

Looking for Field Services Engineer for 6 months contract role.


Seeking for a Field Services Engineer for 6 months role with possibility of extension who will be a Network Engineer in Brisbane location.


Our client is a leading Australian organisation, extremely well branded with a very corporate environment. Great Brisbane CBD location, close to all transport and shops.

A dynamic and flexible environment will provide for the right candidate experience with an Enterprise Giant!

Duties and Responsibilities

  • WAN/LAN, Router Switch and Firewall problem determination and implementation work.
  • WLAN technologies and tools, including WLSE or WCS
  • Project Support of the network infrastructure including changes, problem determination/resolution, achieving SLA targets, change/problem management.
  • Problem determination associated with new project installs.
  • Support of new devices until BAU transition has occurred.
  • Management of problems and escalations where required
  • Provide Design input and work closely with the client to ensure that proposed solutions are accurate and achievable
  • High awareness of individual customer service levels when dealing with problems.
  • Callout services to third parties as required - Hardware Vendors etc.
  • Develop, implement and maintain processes and procedures as required for the Network Operations Group.
  • Adhere to audit compliances strategies to ensure security and business processes as part of BAU activities.
  • High awareness of IBM Corporate Security Standards.

Desired Experience
  • Proven experience in a large scale implementation role
  • A background in WAN LAN, TCP/IP and Networking is necessary. Including new installs and upgrades of products such as Cisco Routing and Switching products, Riverbed, F5 LTM Load Balancers and Wireless LAN Technologies.
  • Understanding of relevant network protocols, services, management tools and problem conditions, including QOS, IP-SLA, WLCM, Poe and Jitter
  • Experience in deployment and operational use of Network Access Control mechanisms.
  • Knowledge of PSTN, ISDN and 3G Telco services is desirable.
  • Excellent problem determination skills especially with experience in working with 3 rd parties
  • Strong Team Building skills
  • Strong Customer Service skills
  • Knowledge of Problem and Change management skills.
  • High degree of analytical ability and creativity in resolving design and production issues
  • Demonstrated ability to work under pressure.

Technical Skills
  • Cisco Switch and Router , including Nexus Technology
  • Riverbed
  • C isco Firewall
  • Load Balancers
  • WLAN

Non-Technical Skills
  • Communication Skills
  • Teaming skills
  • Problem Solving skills
  • Ability to work autonomously

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Rutika Kawale on 03 86804220. Please quote our job reference number: 200171543.

Reference Number: 200171543_2

Contact Details:

How to Apply?

Click on the link below

Click here for more information about this job

Jobs you may also be interested in ...

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?