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Project Manager - CRM

QLD, Other
Posted on 15.11.2017
90.00 -> 90.00 Per hour

As Project Manager you will responsible for the successful delivery of complex CRM projects within a large government department. Your ability to manage and deliver according to business requirements will be essential to effectively enhancing business processes and successful project delivery.

This is an initial 4-month contract opportunity with high possibility of extending into a long-term engagement. Based in Brisbane CBD, paying up to $90/hour including super.

Key Responsibilities:

  • Lead the successful delivery of complex CRM projects to ensure outcomes are achieved and solutions are delivered reflective of customer needs and to agreed expectations.
  • Implement a CRM solution to replace the current call logging systems on behalf of the department.
  • Lead, manage and direct multi-disciplinary project teams to work collectively to deliver integrated outcomes, ensuring that sub-optimal performance is proactively addressed.
  • Identify, assess and manage project risks and issues and establish and maintain project registers.
  • Develop project artefacts including business cases, benefits realisation plans, project and stage plans, and project communication documents, ensuring that realistic and quality project artefacts are prepared and maintained throughout the life of the project.

Key Selection Criteria:
  • Demonstrated ability to deliver CRM projects to customer specifications.
  • Tertiary and/or appropriate qualifications in project management (preferably Prince 2) and substantial industry experience.
  • Demonstrated experience in leading and managing large and complex ICT projects within a government context.
  • Demonstrated experience in managing transition activities after the project deliverables are complete in order to achieve full benefit realisation.
  • Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
  • Demonstrated ability to negotiate with a diverse group of internal and external suppliers to achieve outcomes.
  • Written and oral communication skills at an advanced level (including the ability to consult and influence a diverse range of customers).

To submit your application, in strict confidence, please apply online using the appropriate link below quoting Ref No. 4A/18524. Your interest will be treated in the strictest of confidence.

How to Apply?

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