Jobs on Good Gear Guide.

HELP DESK / SUPPORT

Level 1 and 2 Help Desk Officer

Contract/Casual
QLD, Brisbane
Posted on 13.11.2017
  • Provide basic troubleshooting of IT technical issues
  • Highly supportive team
  • Brisbane South-side location



An urgent requirement has arisen for an experienced Level 1 and 2 Help Desk Officer working within a large well established Qld based organisation.

Brisbane

An urgent requirement has arisen for an experienced Level 1 and 2 Help Desk Officer working within a large well established Qld based organisation.

The purpose of the role will be to provide technical support to clients and provide basic troubleshooting of IT technical issues, or escalating issues accordingly.

Essential Skills & Qualifications

  • Experience in supporting and maintaining Windows Servers / Desktops, Active Directory, Exchange, Microsoft SQL Server, Microsoft Office and Microsoft Office 365.
  • Citrix experience preferred
  • Strong troubleshooting skills
  • Experience supporting virtualised environments
  • Ability to maintain support documentation
  • Good communication skills
  • Customer service focused
  • Self-motivated with a disciplined work ethic
  • Professionally presented
  • Ability to work both independently with minimal supervision and as part of a team
  • Level 2/3 service desk experience


To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626. Please quote our job reference number: 200172604.

Reference Number: 200172604_2

Contact Details:

How to Apply?

Click on the link below

Click here for more information about this job

Jobs you may also be interested in ...

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles

Resources

PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?