Jobs on Good Gear Guide.


Commercial Loan Documentation Specialist

Full Time
Posted on 22.11.2017

Our client is seeking a Customer Solutions Representative to work in their busy Loan Centre which provides end-to-end loan processing for commercial and retail loans. You will work across 8 core teams in our Brisbane office and work closely to prepare, settle, fund, release and maintain loans for our customer.
Key responsibilities of the position:

  • Validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources
  • Monitor the service event through completion for compliance
  • Manage the service requests of customers through different access channels
  • Review customer feedback related to customer entitlement and case management
  • Provide basic analysis of cases
  • Accurate entitling of customers and routing for service or dispatch in order to meet or exceed service levels
Successful candidates would have:
  • Strong communication skills both written and verbal
  • Experience in customer facing role either remote or face-to-face
  • Proficient computer skills and technology awareness
  • Demonstrated data entry accuracy
  • Knowledge in call routing and case management processes, case logging systems and obligation systems (desirable)
  • Loan Centre experience (desirable)
If this sounds like you, take the next step - APPLY NOW! Or for a confidential discussion, contact Vidya Sadawarte on 07 3319 7501.

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Vidya Sadawarte

Jobs you may also be interested in ...

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?