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Training and Support Lead

Posted on 10.04.2017
  • 6 month contract
  • Based in North Canberra
  • Australian Citizenship mandatory

Experience working in an agile environment? Developed e-learning training material? Experience with Oracle?


We are currently seeking a Training and Support lead for a 6 month engagement with a private corporation. The business transforming to their systems to improve their processes and require someone to develop and delivery training material while supporting staff learning the new systems.

Responsibilities include:

  • Consult with project team to understand functionality of new releases and which roles will be affected and how deployment will work in the context of the existing process (and unchanged parts of the business).
  • Conduct training needs analysis.
  • Develop high quality training materials.
  • Lead and manage training and support team.
  • Manage multiple deliverables and schedules simultaneously.
  • Prioritise and work with internal and external deadlines.

Essential Criteria:
  • Tertiary qualifications in adult education or appropriate experience.
  • 5+ years' experience in developing instructor led and e-learning training material for ERP systems
  • Experience in delivering training to white and blue collar audiences.
  • Experience working in an Agile project environment.
  • Excellent communication and customer service skills.
  • Experience supporting staff in using computer systems on Windows and iPads.
  • Superior proficiency with Microsoft Word, Excel, PowerPoint.
  • Experience in Oracle user Productivity Kit and Adobe Captivate would be an advantage

Australian Citizenship mandatory.

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Jocelyn Reid on 02 6151 9204. Please quote our job reference number: 200171881.

Reference Number: 200171881_1

Contact Details: Jocelyn Reid | 02 6151 9204

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Jocelyn Reid

Contact Phone: 02 6151 9204

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