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Senior Business Analyst

QLD, Brisbane
Posted on 28.06.2017
95.00 -> 105.00 Per hour

12 Month Initial Contract | Brisbane CBD Location
Competitive Rate | HUman Centred Design Experience
Large, complex ICT Program

The purpose of this position is to provide leading business analysis services to a large, complex, mulit-year ICT Program responsible for delivering an integrated platform using a shared client and case management platform.

Establish effective relationships with internal and external stakeholders to ensure the effective and efficient analysis with an emphasis on co-design, business process improvement and better service delivery outcomes.

You will be required to work closely with a range of stakeholders across multiple agencies to facilitate business process analysis, requirements gathering and analyst support to inform the detailed business case, market engagements, solution design and implementation activities.

To do all this effectively, you will think and act strategically, and add value to process planning across the board. Experience with business reform/transformation and enabling change projects/programs is essential.

Key Responsibilities

  • Duties - Skills set

    • Provide expert business analyst advice and input to the development of project artefacts including but not limited to business requirements, business processes, functional requirements, specifications for Request for Offers, statement of work and benefits management collateral.

    • Coordinate business analysis work with organisational change management activities to support Business Impact Assessments, Communication Plans and Change Management Strategies.

    • Work in partnership with a team specializing in human centered co-design to develop business processes, future service design and supporting requirements.

    • Manage consultations with a diverse set of stakeholders, including but not limited to: internal operational and policy stakeholders, other state Government departments, other levels of government and the non-government sector.

    • Work with a team of specialists to assess solution prototypes to identify opportunities and barriers ahead of full implementation, confirming suitability of technology and implementation approach.


    • Demonstrated ability in business requirements capture and analysis, process modelling through to requirements testing within a government environment.

    • Experience on large and complex change projects and organisational reform.

    • Strong written and verbal communication, including technical writing skills. Understands the desired objectives and associated strengths and weaknesses. Anticipates the position of the other party, frames arguments accordingly and strives to achieve an outcome that delivers benefits for both parties.

    • Ability to gather and investigate information from a variety of sources, explore new ideas and different viewpoints.

    • High level interpersonal skills as demonstrated by successful outcomes in the areas of presentation, consultation, negotiation and change management including the ability to prepare, coordinate and present timely and accurate advice.

    • Demonstrate experience in and exposure to project management activities including project management methodologies and practices, preferably applying the PRINCE2 and Agile project management methodologies.

    • Advanced knowledge of requirements management tools and drawing tools.

    Desirable Requirements

    • See projects through to completion, monitoring project progress and adjusting plans as required. Commit to achieving quality outcomes and ensures documentation procedures are maintained and stakeholders' expectations are met.

    • Work collaboratively and operate as an effective leader and team member involving people, encouraging them and recognising their contribution. Consults and shares information and ensures others are kept informed of issues.

    • Take personal responsibility for meeting objectives and progressing work. Demonstrate initiative and proactively steps in and does what is required.

To submit your application, in strict confidence, please apply online using the appropriate link below quoting Job Reference 4A/18112. Applications Close 03/07/2017.

How to Apply?

Click on the link below

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