Jobs on Good Gear Guide.


Senior Support Engineer

Full Time
NSW, Sydney
Posted on 26.05.2017

Essential Knowledge and Skills

  • Expertise in deploying and managing Microsoft technologies: Windows Servers, Exchange, IIS, SCCM, SCOM, O365.
  • Experience scoping and delivering infrastructure upgrades to on premise and cloud environments
  • Expertise in virtualization technologies VMWare and Hyper-V
  • Knowledge and experience in the latest Data Centre technologies and cloud platforms including AWS and Azure: Desirable skills in puppet/chef, python/ruby scripting
  • Experience working with virtual desktop applications, e.g. Citrix, TS
  • Deep understanding of networking principals. VPN, IPsec, TCP IP and Routing skills
  • Demonstrated PowerShell scripting skills and exposure to Linux
  • Experience in system monitoring and reporting tools
  • Extensive experience in a Service desk environment providing support using a call management system
  • Minimum 6+ years as a Support Engineer (L3) in a large organisation

  • The ability to work well in a team
  • A proactive approach to managing IT
  • A strong focus on customer service
  • A genuine interest in resolving IT issues with users at all levels of the organisation
  • An excellent work ethic that will inspire confidence in management
  • The discipline to work with minimal supervision
  • An understanding of the importance of time-sheeting and call logging standards and a willingness to put that into practice
  • Strong verbal and written communication skills

How to Apply?

Click on the link below

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Contact Details

Contact Name: Cassandra Parton

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