Stories by David Taber

Is your CRM business process really a workflow?

CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should use, and overly strict enforcement mechanisms cause big user satisfaction problems.

Evaluating Cloud vendors: The ecosystem matters

It's axiomatic that in software of any complexity, the ecosystem of plug-in products, tools, compatible APIs, and developer community can become really important. In certain software product categories, the importance of the ecosystem can swamp any f...

The trouble with coding across the clouds: Part 1

Most cloud applications have development (or at least scripting) capabilities that allow for deep customization plus some level of database access and computational capabilities. But even the best of the cloud applications must put in limiters for th...

Cloud Computing: Advice for App Control Freaks

In the good old days that weren't so good, we suffered from DLL hell: the need to find and certify libraries that we didn't write but did depend on. Cloud computing presents an analogous challenge with services we want to use, but don't really contro...

Avoid 3 Cloud app development sand-traps

Somebody once said that cloud apps are just like enterprise software, only more so. OK, nobody ever said that. Actually, most everyone says they're much easier and faster than traditional software projects. And done right, cloud projects can be. Beca...

Your CEO called about CRM: Now what?

The CEO has called and asked for some training on the CRM system. A great opportunity...but there are a hundred things you could train him on. Where do you start, and where do you place your bets?

Cloud meets CRM: How to track who's who

In the early days of CRM, it was simple: people were people and companies were companies. Adding a new person to the CRM database was pretty unambiguous, whether they came in through direct entry or via integration across the clouds.

Cloud-based CRM: Beware bad data and silly object models

Over the course of too many years, I've said that you can't make a user interface that's too easy for users. But cloud-based software vendors have essentially done just that. System setup is now deceptively simple, and too many sales pitches tell sto...

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Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

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