Best tax software 2020: TurboTax, H&R Block, TaxAct, and TaxSlayer compared

Online tax-filing programs can help you file your taxes with the IRS, easily and conveniently, and in some cases, for free.

The tax man cometh! In just a few short weeks it will be time to meet your maker... er... your tax collector and deliver the debt that’s due. If you’re an incorporated business owner, your taxes are due March 15. Otherwise sole proprietors and all the rest of us non-business owners need to file taxes by April 15.

Filing your taxes doesn’t need to be a fraught experience and each of the apps reviewed here promises to make the process of filing your taxes simple and pain-free.

Which software app should you use?

When it comes to the basics of filing your personal taxes, there is very little that differentiates these apps from each other, so, to some extent, you should go with whichever of the companies you’re comfortable with or that you’ve used in the past. The truth is, if you have the proper paperwork, filing your taxes is nothing more than correctly entering data from forms you’ve been given by your employer and your banking institutions. But, if you’re unsure about which app you should choose, or you have specific needs, use the following information and our reviews as your guide:

If you’re filing personal taxes and you made $69,000 or less last year

Have a look at our guide to the IRS’ free file options. TurboTax, H&R Block, TaxAct, and

lookup tool IRS

An IRS Lookup Tool helps you find the free-filing option for your specific circumstances.

TaxSlayer, as well as some other companies, have offerings for anyone meeting the IRS standard for free filing.

If you’re an active member of the military

TaxSlayer is, hands down, your best choice. It offers free filing, no matter your filing status, for anyone who is an active member of the military.

If you own a business that’s incorporated

TaxAct is the only choice for you. Of all the tax software available, TaxAct is the only online offering that lets you file your business taxes and then import important information, such as K-1s, directly into your personal 1040 filing.

If you’re self-employed

TurboTax is the choice for you, largely because anyone using TurboTax Self-Employed also gets a one-year subscription to QuickBooks Self-Employed at no additional cost. Conversely, if you’re already paying for QuickBooks Self-Employed you can easily import your financial data into TurboTax Online and file your taxes for free.

If you want the option to sit down with a real human being

H&R Block is the app for you. It’s the only option available that will let you take your return to the H&R Block office around the corner and have a living, breathing human being walk you through your tax filing process.

State taxes are (almost) never free

Unless you live in a state that doesn’t have income tax or you qualify for one of the free file programs, be prepared to pay somewhere between $30 to $40 to file your state taxes.

TaxAct review

TaxAct has been, for the last several years, the most versatile of all the available online tax filing applications, largely because it offers the broadest set of options. To my knowledge it is the only online offering that lets you file corporate taxes online. It also allows you to import your K-1 directly from your corp taxes into your personal tax filing, making it the only one-stop shop for all your tax needs. Additionally, if you’re an accountant, TaxAct offers options for professionals as well.


Prices for filing your taxes with TaxAct have increased ever so slightly for the Self-Employed option and been reduced for all the other versions of the app. TaxAct has eliminated Basic by rolling its features into the Free and Deluxe versions of the app. Here’s what you’ll pay for TaxAct:

  • $0 for Free, which covers a basic filing for a 1040
  • $35 for Deluxe+, if you need an itemized tax filing
  • $50 for Premier+, if you have investments and rental property
  • $80 for Self-Employed+, for individuals reporting self-employment income

If you’re interested in filing your business taxes, see TaxAct’s various business returns.

The interview process

TaxAct’s interview process has improved this year and now begins before you even log in to do your taxes. At the top of the homepage you can select the types of tax-related issues that apply to you, such as W-2 income, whether you’re a home owner, have children, or work for yourself. As you select each item, TaxAct highlights the specific package you’ll need to file your taxes, eliminating any last minute surprises about how much you’ll need to pay to file your return.

Once you’ve selected a package, the rest of the interview process is simple and straightforward. If you’ve filed with TaxAct in the past, last year’s return information can automatically be imported into this year’s return, including specifics such as your employer’s EIN, dependent information, and any other information from last year’s filing. If info is no longer pertinent—say, your mortgage bank has changed—it’s easy to remove and add a new option.

taxact recommendations IDG

TaxAct is very simple and straightforward, guiding you through your tax filing process.

If this is your first time filing with TaxAct, it’s equally as easy to get your info entered. If you used a different app last year, TaxAct can import all your information from last year’s PDF, which you can then double-check to ensure that it’s imported correctly. If you’re starting from scratch and have to enter your information manually, TaxAct’s step-by-step guidance makes the process simple. If you get stuck, TaxAct offers excellent help options, but beware: It uses pop-up windows for help, so you’ll need to disable your pop-up blocker for help to work. Also, if you’re filing using Premiere+ or Self-Employed+, you have access to priority support with a dedicated phone line and screen-sharing capabilities.

Once you’ve entered all your information, TaxAct’s summary screen explains in simple detail why it is that you’ve received a refund or had to pay more in taxes.

Tax (f)act

TaxAct remains my personal tax filing favorite. It’s what I’ve uses to file my taxes for the last several years and that’s largely because of how well it handles filing my business taxes and how that integrates with filing my personal taxes. TaxAct’s improved interview process and its simple data-entry features inspire confidence and make filing your taxes simple and easy.

H&R Block review

H&R Block is a familiar face. It’s the place you see on nearly every corner and, this time of year, with flags flying on the street to catch your attention and beckon you in. That familiarity creates a well-earned sense of trust that extends beyond H&R Block’s brick-and-mortar operation to its desktop and online tax apps.

As I’ve noted over the last couple of years, H&R Block for tax prep is a solid and straightforward option with an easy-to-use interface.

To that end, H&R Block has what it refers to as a transparent pricing policy, part of its “No Surprise Guarantee.” In addition to clear pricing up front, this guarantee also includes free audit assistance and a free mid-year tax check-in.


Pricing for H&R Block remains unchanged from last year:

  • $0 for Free Online, which covers a basic 1040
  • $30 for Deluxe Online, which includes itemized deductions
  • $50 for Premium Online for those with special income needs, including contract work and rental income
  • $80 for Self-Employed Online, if your return includes self-employment or small business income

As of the 2019 tax season, H&R Block offers two new interactive tax prep options. The first is called Tax Pro Go. This new service lets you get your taxes prepared by a tax prep professional without ever having to go to one of H&R Block’s brick-and-mortar stores. Instead, you can upload all your documents and then communicate with your tax prep professional using secure messaging through the app or via telephone. Pricing for Tax Pro Go ranges from $50 for a basic filing to $249 for a self-employed return. The second, which is a part of H&R Block’s standard filing options is called Online Assist, which you can purchase as an adjunct to the standard online offerings with the additional benefit of unlimited access to a live tax expert.

The interview process

No matter which tax app you’re using, the interview process is the key to a good experience. As noted in last year’s review, H&R Block has made significant improvements on this front. While the interface maintains last year’s look and feel, the interview screens are clear and easy to read and if you choose to bring up the help screen it will follow where you are in the interview process, giving you detailed information and answers to whatever question you are at.

hr w 2import IDG

Easily scan your W-2 for import into the H&R Block program.

H&R Block has a simple scanning tool for adding W-2 information that does not require you to download a separate app. Instead, you can have a link sent to you that allows your W-2 to be scanned on your phone and inserted into your return. I tested this feature a couple of times and found it to be an excellent way to enter my W-2 info, with text recognition that worked perfectly.

If you do choose to download the H&R Block app for your mobile device, you’ll be pleased to note that you can start your tax filing process on one device and continue from wherever you leave off in your return on a completely different device, all with no friction.

H&R rocks!

H&R Block was already a solid tax filing application. Now, with the addition of several interactive options giving you direct access to real tax professionals, H&R Block remains a worthwhile tool for getting your taxes filed with confidence and ease.

TurboTax review

TurboTax is king of the hill. The 10,000 pound gorilla. The tax app to beat. And that’s for good reason. It remains one of the best interfaces available for filing your taxes. Its clean design, soft, calming colors, and clear directions all combine to provide you with a tax filing experience that’s unparalleled.

In addition to the usual tax filing options, TurboTax also offers its packages with an updated version of TurboTax Live (at an added cost), which gives you direct access to a “live CPA or enrolled agent” in real time so you can ask questions and get all your tax information checked whenever you feel the need. The upside to this is that you don’t need to leave home to have your taxes checked by a pro.


At the time of this writing pricing for TurboTax was discounted. The pricing listed here does not reflect that discount. And based on prior experience, Intuit raises its prices the closer you get to April 15. Check out the TurboTax website to see what the pricing is today.

Intuit’s normal price for TurboTax is as follows:

  • $0 for Free Edition, for basic filers
  • $60 for Deluxe, which is what most tax filers will use
  • $90 for Premier, for filers with rental property or investment income
  • $120 for Self-Employed, for anyone running a personal business that isn’t a corporation; this version is compatible with QuickBooks Self-Employed, which you can use for free if you use TurboTax Self-Employed. Similarly, if you’re already using QuickBooks Self-employed, you can file your taxes using TurboTax Self-Employed for free.

TurboTax Live is priced at:

  • $80 for Basic
  • $120 for Deluxe
  • $170 for Premier
  • $200 for Self-Employed

The interview process

TurboTax now offers a pre-sign-in interview that helps you select which of its tax products is best suited to your specific situation. Once you complete this interview and choose the package you want, you sign in or create a new account to begin the process of entering your financial information.

If you’ve filed taxes with TurboTax in the past, most of your data will already be entered when you begin the interview process, as TurboTax imports that data from your account and prior returns. All of the questions in the TurboTax interview are easy to answer. It’s really as simple as having all your documents on hand so you can enter the numbers when you’re asked to.

turbotax initialinterview IDG

Before signing in, TurboTax will help you figure out which of its packages suits your tax situation for the year.

TurboTax offers the option to scan your W-2 with your phone, but only when you’re using the TurboTax mobile app. The upside is that you can easily bounce between the phone version and the online version of TurboTax, so entering your W-2 info by scanning it is as easy as signing in to the app on your phone.

The latest version of TurboTax Live gives you real-time access to a human being, who you can see on screen as you ask them questions. This feature, which is available from 5:00 AM to 9:00 PM PST, allows your live CPA or enrolled agent to access your screen, co-browse your return, and speak with you directly and answer any questions you have at any point during your tax filing process.

I was initially told I could see a demo of what the remote professional can see when reviewing your taxes, but after my phone conversation with TurboTax reps I was told they weren’t comfortable sharing that backend view with me, citing “privacy concerns.” Intuit states that only your financial info is visible to the remote professional, no SSNs or birth dates, and that all other important personal information is redacted in some fashion. But I would have preferred to see this demoed. Trust but verify, as the saying goes.

TurboTax Lives!

TurboTax remains a solid application for handling all your personal tax filing needs. Intuit continues to improve its user interface, making it easier to understand and less likely to cause any tax-related anxiety. And the improved TurboTax Live promises to make filing your taxes feel the same as sitting down with your accountant, only from the comfort of your own home.

TaxSlayer review

I’ve had an ambivalent relationship with TaxSlayer over the last few years, finding aspects of the tax-filing app to be less than confidence inspiring. The latest edition of TaxSlayer has improved to some degree, but I still question the app’s basic understanding of the person logging in and filing taxes.

The TaxSlayer business, unlike all the major players in the tax filing software space, is a family-owned privately held tax company, based in Augusta, GA. It began life as a brick-and-mortar tax prep outfit in 1965 and has grown to encompass a line of businesses including everything from business management to online legal advice to, obviously, tax filing software.


TaxSlayer’s pricing remains largely unchanged from last year:

  • $0 for Simply Free, a 1040 filing for basic returns
  • $17 for Classic, which is good for most 1040 filers ($0 for active duty military)
  • $37 for Premium
  • $47 for Self-Employed
  • $0 Active Duty Military filing

What differentiates each of these versions is the level of personal support available with the product. As of this year there is no longer a TaxSlayer Ultimate product and most of the features of that version have been rolled into the products listed above.

The interview process

In previous years, TaxSlayer’s interview process was where I felt like the product came up short. This year’s version has made the questions more straightforward and easy to understand, although I wasn’t 100 percent satisfied this year either. 

I’ve entered tax information into TaxSlayer for the past three years as part of my review, although I’ve never filed my taxes with the app. Even so, TaxSlayer did not automatically pull my tax information from my account. I had to re-enter all of my personal information manually. I was able to look at last year’s forms in the app and  that data existed, so I’m not sure why it wasn’t pulled into my 2019 return.

taxslayer unclearinterview IDG

At times, TaxSlayer’s questions can seem a little too spare, making them more confusing than simple.

Once my data was entered I was offered the option of using a feature called Quick File, which allows you to select the forms you need rather than being guided through an interview process. I chose to be guided and it was here that the entire process smoothed out, especially compared to last year.

TaxSlayer has largely removed the “tax-y” language from its website, limiting text to the basics of what information you need to provide. However, in limiting the verbiage on the page, it sometimes wasn’t totally clear how to answer a question. For example, when asking about mortgages used to buy/build/improve a home, the explanatory text only said “Usage Question” and I had no clue what I was was being asked to answer on the page. I was also asked about a D.C. Homebuyer Credit, even though I live in New York, so all is not 100 percent well in TaxSlayer land.

TaxSlayer matures

TaxSlayer still doesn’t feel as refined as any of the other tax prep apps on the market, but it continues to mature year-over-year and is well on its way to becoming equal in quality to the bigger names in the tax filing business. Where TaxSlayer is a true standout is if you’re an active-duty member of the military, which makes you eligible to use any of TaxSlayer’s packages free of charge.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

By Jeffrey Battersby

PC World (US online)
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers


This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang


It really doesn’t get more “gaming laptop” than this.

Jack Jeffries


As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr


The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?