Samsung's Galaxy S20 makes you choose between a high refresh rate and high resolution

If you want to use the new 120Hz screen, you'll need to accept a lower 1080p resolution.

Credit: Christopher Hebert/iDG

There are plenty of new features in the Galaxy S20 to get excited about—the new cameras, the larger screens, the 5G modem—but the best has to be the high-refresh display. Samsung fans have watched from the sidelines as Google, OnePlus, and Razer all released phones with 90Hz or 120Hz screens. Even worse, those phones have actually used Samsung displays. But the S20 levels the playing field, bringing a 120Hz high-refresh display to Galaxyland for buttery smooth scrolling and crisp animations.

Samsung isn’t limiting the high refresh rate to the uber-expensive S20 Ultra either. Samsung offers its 120Hz display—which oddly doesn’t have a cute marketing name like the Pixel 4’s Smooth Display or the OnePlus 7T’s Liquid Display—on every version of the S20. And you don’t need to raise your brightness level to ensure it works properly. On paper, it seems like the best of both worlds: a glorious 1440p Infinity display and the fastest refresh rate around.

However, pixel purists looking to get their scroll on might be bummed when they turn on their new S20 for the first time. That’s because you can’t use the 120Hz setting at full resolution. At all. Not even if you agree to a battery hit.

galaxy s20 ultra vs Christopher Hebert/iDG

The Galaxy S20 has an awesome display with a 120Hz refresh rate—but you’ll need to keep it at 1080p to use it.

For starters, the 120Hz screen is off by default. So you’ll need to visit the display settings to turn it on. While it’s somewhat strange that Samsung would keep one of its best new features hidden, it’s not a total surprise. For years, Samsung has been shipping its Galaxy phones at a default Full HD 1080p resolution rather than full-res Quad HD 1440p in an effort to squeeze the most battery life out of them. Samsung devotees have known for years that they need to hit the display settings and switch the resolution to WQHD for the best possible text and image rendering.

However, when they go to switch on the 120Hz screen, S20 users are going to be in for a bit of a rude awakening: You can’t have it both ways. If you’ve already turned on the 120Hz screen and go to flip the display to Quad HD resolution, you’re going to get a message: High refresh rate isn’t supported in WQHD+. Your screen will change to a standard 60Hz refresh rate.

That means you have to make a difficult choice: either high resolution or high refresh rate. The same is true for the S20 Ultra, with its 5,000mAh battery and $1,400 price tag. For either performance or battery reasons, Samsung is tying the 120Hz option to Full HD, and that’s that.

It’s worth noting that the Pixel 4 XL and OnePlus 7T serve up their 90Hz refresh rate at 1440p. While the Razer Phone offers 120Hz refresh at 1440p, it uses an IGZO LCD rather than OLED.

Samsung could have been the first smartphone to deliver a Quad HD+ 120Hz refresh OLED display. But barring a software update, we’ll need to wait until the S30 for that.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Michael Simon

Michael Simon

PC World (US online)
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers


This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang


It really doesn’t get more “gaming laptop” than this.

Jack Jeffries


As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr


The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?