Hands on with the Microsoft Surface Laptop 2: Still a great laptop, now without Windows 10 S

It looks like more of the same from Microsoft, and that's a good thing.

Credit: Mark Hachman / IDG

With Microsoft’s Surface Laptop, Microsoft used Windows 10 S as a tool to help enable the Laptop’s outstanding battery life. Now the Microsoft Surface Laptop 2 is here, complete with a higher-performing, 8th-generation Intel Core chip. But there’s one thing missing: Windows 10 S.

Performance is the name of the game this time around, and Microsoft’s claiming that the Surface Laptop is up to 85 percent faster, in part because of the new 8th-generation Core processors powering it. Battery life is also impressive, at a rated 14.5 hours. Naturally, that’s a feature that we’re eager to test.

Functionally, the Surface Laptop 2 appears to be exactly the same as its predecessor, in both dimensions and weight. As with the Surface Pro 6, Microsoft has separated  business and consumer customers, but the difference is more pronounced with the Surface Laptop. Microsoft claims that the base price of the consumer model is $999, though the only obvious way to buy it is via an “Essentials Bundle” that includes an Office 365 subscription.

Microsoft Surface Laptop 2 Mark Hachman / IDG

The Surface Laptop 2, in red.

Here are the basic specs of the Surface Laptop 2. Keep in mind that they’re essentially unchanged from the first-generation Surface Laptop.

  • Display: 13.5 inches (2256x1504, 201 ppi) multi-touch PixelSense
  • Processor: Core i5 8250U/i7-8650U (consumer) Core i5 8350U/8650U (business)
  • Graphics: Intel UHD 620
  • Memory: 8GB or 16GB
  • Storage: 128GB, 256GB, 512GB, or 1TB SSD
  • Ports: USB 3.0 Type A, Surface Connect, MiniDisplayPort, headphone jack
  • Cameras: 720p (front, Windows Hello-compatible)
  • Wireless: 802.11 a/b/g/n/ac; Bluetooth 4.1
  • Operating system: Windows 10 Home (consumer) / Windows 10 Pro (business)
  • Colors: Black, cobalt blue, burgundy, platinum
  • Accessories: Surface Pen ($99)
  • Dimensions: 12.13 x 8.79 x 0.57 inches; 2.76-2.83 pounds
  • Price: Starts at $999

The Surface Laptop 2 is wrapped in the Alcantara fabric that Microsoft has adopted for the Surface Laptop as well as the Signature Type Covers of the Surface Pro 6. It’s smooth under your palms, and a bit fuzzier elsewhere. It’s sometimes surprising how thin the Surface Laptop and Surface Laptop 2 appear, though they’re sturdy, with hardly any flex.

Microsoft Surface Laptop 2 Mark Hachman / IDG

Naturally, they’re much more “lappable” than the Surface Pro tablets, which lack the supportive hinge. The only improvement that I wish Microsoft had made would be the ability to recline the Laptop completely flat. It still stops at about 135 degrees.

Microsoft's touchpad feels the same, as well as the keyboard, which is comfortably springy. The layout looks to be identical to the original Laptop's, and to the Surface Pro tablet line, too.

Clearly, though, the most substantial improvements are under the hood. We haven’t had a chance to test the performance of the Surface Laptop 2, though with numbers like “85 percent faster” ringing in our ears, we’re eager to take a look at it. Battery life, too, will be worth a look.

Microsoft Surface Laptop 2 Mark Hachman /IDG

As before, there’s a USB Type A and miniDisplayPort connector to the left...

But the one thing that we didn’t expect to see was Microsoft abandoning Windows 10 S so quickly, in part because it helped enable the first-generation Laptop’s excellent battery life. But it’s definitely gone: When we asked about it, Microsoft representatives stated flatly that the “Surface Laptop 2 ships with Windows 10 Home.” 

What does that mean? We’d like to think that Microsoft did it as a matter of convenience, because it took a few seconds to switch, and it was free anyway. Oddly enough, though, we sort of miss it. (The Surface Go still ships with Windows 10 in S Mode enabled, though without dramatic battery life.) If Windows 10 S was keeping you from buying the Surface Laptop, however, you probably won’t miss it in the Surface Laptop 2.

Microsoft Surface Laptop 2 Mark Hachman / IDG

And the standard Surface connector to the right. Sorry, no USB-C.

A note about buying

Unfortunately, Microsoft seems determined to separate business customers from consumers, with different buying sites. If you’re a consumer and wish to configure a Surface Laptop 2, you can use Microsoft’s preorder link.  But if you want a slightly more powerful processor and an expanded business warranty, you can buy a Surface Laptop 2 for Business instead.

For consumers interested in the $999 base option (Core i5, 8GB RAM, 128GB SSD), the only way we can see to preorder it is via the Essentials Bundles link, which offers the $999 price but forces you to buy an Office 365 subscription, too—minimum $49 per year. Here's hoping Microsoft comes up with a more consumer-friendly solution, or at least enables you to buy the base model directly from the consumer link. Aside from such rigmarole, the Surface Laptop 2 seems worth it.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Surface Laptop

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Mark Hachman

Mark Hachman

PC World (US online)
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?