Alexa, Cortana officially become BFFs as Microsoft and Amazon integrate the two assistants

Amazon Alexa is becoming ever more pervasive.

A year ago, Amazon and Microsoft pledged that their digital assistants, Alexa and Cortana, would become friends. That future has now arrived: Beginning today, you’ll be able to invoke Alexa from Windows 10’s Cortana, and Cortana from an Alexa device like the Echo.

Today (or possibly tomorrow, according to a Microsoft representative) Alexa and Cortana will become skills in their respective devices. Put another way, you’ll be able to say “Hey Cortana, open Alexa” on a Windows 10 PC or Harman Kardon Invoke. On an Amazon Echo, you can say “Alexa, open Cortana.” It sounds as though there will be a brief initial setup process for each device.

The point, according to both companies, is to leverage the strengths of the other: with Alexa, designed mainly for shopping and smart home control, you’ll be able to access your work calendar; and with Cortana, which is optimized for productivity, you’ll be able to quickly reorder your week’s supply of diapers or adjust your connected thermostat.

Phrases to try, courtesy of Microsoft

After saying "Hey Cortana, open Alexa"

  • “What are today’s shopping deals?” 
  • “Set the temperature to 72 degrees.” 
  • “Open Jeopardy.”

After saying "Alexa, open Cortana"

  • “What new emails do I have?” 
  • “What is on my calendar today?” 
  • “Add ‘order flowers’ to my to-do list.”

It’s not quite clear what will happen if you set a reminder on an Echo, for example—will it pop up on your PC? And will Alexa’s smart home integration work as advertised from your Windows PC? The goal, according to Microsoft, is for users to try it out, “engage with the experience,” and report back on what could be improved. Right now, the integration is only available within the United States.

Simply integrating one assistant with another appears to have taken a surprising amount of work—a full year, with Microsoft showing off the latest integration at this year’s Build conference.

What happens now?

Several questions remain, including how the integration will affect the deployment of Alexa apps already available for download on selected Windows devices, such as the Lenovo ThinkPad X1 Carbon. (Microsoft says that the integration within Windows will take place separately, without affecting the apps themselves.) What about Windows users who already have an Echo in their office, that already serves as their point of entry to their Alexa ecosystem? Will users be able to remotely set their thermostat from their office? These questions, and more, should be answered soon.

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Mark Hachman

Mark Hachman

PC World (US online)
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