Lenovo recalls ThinkPad notebooks after overheating hazard

An unfastened screw can damage the battery, causing overheating and a fire risk

Lenovo has recalled its ThinkPad X1 Carbon fifth generation notebooks manufactured between December 2016 and October 2017, due to a potential overheating hazard.

The company discovered that an unfastened screw can damage the battery, causing overheating and a fire risk.

To remedy the situation, Lenovo is offering customers free-of-charge service inspections for all recalled notebooks, which includes model numbers: 20HQ; 20HR; 20K3 and 20K4.

To confirm if a particular ThinkPad X1 Carbon fifth generation laptop is affected, customers should visit the recall site. Any further queries can be directed to Lenovo Services at 1800 954 173 or an authorised warranty services provider.

The Chinese PC maker recently advised that its short-term financial outlook was challenging after experiencing a loss in the third quarter, mainly resulting from a one-off charge of US$400 million due to recent US tax reforms.

The reforms were signed into law in December, lowering the income tax rate for US firms to 21 per cent from 35 per cent.

Lenovo, a unit of Legend Holdings, reported a loss of US$289 million for the three months to December, versus a US$98 million profit a year ago. 

The company's revenue for the quarter was US$12.94 billion, up slightly from US$12.17 billion a year ago.

However, Lenovo expressed confidence it could drive growth and that US corporate tax cuts would "positively impact" future earnings of its operations in the country.

Recent Gartner research indicated that worldwide PC and notebook shipments experienced a 2.8 per cent decline in 2017, marking six consecutive years of decline. Worldwide PC shipments totalled 71.6 million units in the fourth quarter, 4.6 million more than the third quarter.

Gartner indicated the decline was mainly due to weak demand from the United States and in the consumer sector.

Asia Pacific, however, recorded a 0.6 per cent increase in the fourth quarter, selling 25 million units, compared to the same period in 2016.

The consumer market stabilised with fourth-quarter online sales in many countries, which drove demand for gaming PCs, thin and light notebooks.

HP maintained the leadership in PC sales, shipping more than 16,000 units and growing its market share to 22.5 per cent.

On the other hand, Lenovo experienced decline, showing moderate growth in EMEA and Asia Pacific, but shipments declined in North America.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags GartnerLenovothinkpadrecall

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Julia Talevski
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?