Business does not always stay at the office. This is a fact of life that many business owners are deeply familiar with. When you're away and travelling, you probably don't have access to your work desktop. Likewise, clients and customers might call your office phone, only to be met with a voicemail inbox request. You won't know about that call until you return, which can lead to loss of money and time.
Putting this into simple terms, the ability to carry your office desktop and phone with you anywhere can end up doing you huge favours. Here’s the Solution. The VoIP IP PBX phone systems. A tool which can actually enable this & help businesses grow.
What is a VoIP IP PBX?
PBX stands for private branch exchange, and it allows for the communication between different phone lines. Traditional PBX systems require two separate networks in order to function, for voice and data transmissions. This can lead to cumbersome and poor communication. To increase the quality of phone calls, even between analogue and VoIP users, IP PBX was created. Not only do calls sound better, but there are plenty of features that come with VoIP IP PBX systems.
VoIP IP PBX Features
Looking for increasing the business? VoIP IP PBX phone systems are the best way to get started. Few benefits you can reap out of it includes Unified Communication, with which one can connect their office phone to their own smartphone. It enables emails, text alerts & voice mails. And if the situation demands, one can right away reply to them too.
Another is Connected Lines, it is that one technology that provides easy access to connecting phone lines from across the country. You can easily swap the customers anywhere and there’s no need to keep calls in-house.
Here’s one more; the Add Extensions thing. VoIP IP PBX systems can add phone lines in a snap. With which, the worries of going through hoops to add extension do not bother anymore.
Going further, it comes with a Better Customer Service capability. One can add music to their line when the customer is on hold and also provides a room for looking into the concept of auto respondents to increase the customer satisfaction.
Is VoIP IP PBX the Future of Business?
Keeping up with the latest tech is how you can move your business forward. Though it may seem that staying with older technology makes you more reliable, it's imperative that you update when necessary. This latest technology can help you stay ahead of your competitors with the advanced features it comes with. Get the added advantage by implementing this & you’ll experience the ease yourself.
This technology enables the hidden potential & the cloud-based phone system benefits each business being small or big, work with compatibility. Phones will continue to operate even when the internet cuts out, so you don't have to worry, even though your phones will be running on a network. Call quality will greatly increase. Customer satisfaction will be at an all-time high.
Where is the VoIP Industry Headed?
Filled with ample benefits and ease to offer, it has been noted that many of the Australian businesses are opening their doors to experience the VoIP IP PBX phone systems. The future of VoIP appears to be growing.
With the beginning of WebRTC, VoIP popularity has decreased. WebRTC, which is a Google application similar to VoIP, has become more and more popular. This could prove potentially problematic for VoIP, even though the two technologies could intertwine to form a partnership.
Regardless, VoIP isn't dead, and with such great benefits to offer, probably never will be. Even though WebRTC is popular at the moment, VoIP will find a way to survive. The question is whether or not it can evolve with the coming times. As you have learned, keeping up with the industry is the only way to protect your business--the same is true for VoIP
Should You Go for VoIP IP PBX?
If you're struggling with call quality or easy communication, it's time to start delving into this technology. Your business deserves the best tech possible, and your communications system is the only connection between you and your clients. It is vital, and requires the most recent phone systems.
Even if you believe your business is too small for VoIP, the truth is that VoIP can benefit anyone and everyone. There is no business too small or too large for a VoIP IP PBX phone system.
Overall, VoIP IP PBX phone systems are the best choice for businesses across the country. It can be especially useful for large businesses who have a hard time keeping track of calls, and it can make it easier for small businesses to communicate across vast distances. It also provides for excellent growth opportunities, because adding lines and locations is so simple.
The best way to see if VoIP is right for your business is to try it out for yourself. You may be surprised at what you discover; it's more than likely you'll never want to go back. VoIP IP PBX can change the way you do business.
Grace E. works as a marketing manager at Cybertel Telecom, comprehensive range of communications solutions provider. She has been serving the communication industry for 8 long years.