NBN hooks up 6 million homes and businesses

2.7 million end users with active National Broadband Network services

Some 6 million households and businesses are able to connect to the National Broadband Network, NBN announced this morning.

On average 100,000 premises were made ready for service each week of the last three months, NBN said.

 “The pace and scale of this project is unparalleled anywhere in the world and this latest milestone – 6 million ready for service – is testament to this fact,” NBN CEO Bill Morrow said in a statement.

“Very few operators have built a network as fast as we are building the NBN with more than 1.1 million premises made serviceable over the last three months. We are extremely proud of everyone who has helped us to this point.”

Some 2.7 million end users have active NBN services, the company said, with about 40,000 more signing up every week. Morrow said earlier this month that the company is seeing better-than-forecast take-up of services in areas where the copper network has been switched off.

End user experience on the NBN, including problems relating to performance and the activation process for new services, have recently been in the spotlight, with the Australian Communications and Media Authority tasked by the government with scrutinising the issue and the Australian Competition and Consumer Commission pushing retail service providers (RSPs) to change their approach to marketing NBN services.

The government yesterday announced that participants in an industry roundtable had agreed to work together to improve the experience of migrating to the new network.

The roundtable was attended by representatives from industry group Communications Alliance, NBN, Optus, Telstra, TPG and Vocus, as well as the Telecommunications Industry Ombudsman, the ACMA and the ACCC.

“The industry has committed to tackling the key migration issues for consumers including confusing information, handballing customer complaints, lead times for connections and rescheduled appointments,” said a statement released by the government’s communications minister, Senator Mitch Fifield.

Industry will back NBN’s process improvement initiatives and help produce information to help consumers understand the migration process and how to deal with sub-par services.

The government said the participants had also committed to contractual changes to support appointment-keeping, installation completions and complaint handling.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags broadbandNetworkingnbn conational broadband networkNational Broadband Network (NBN)

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Rohan Pearce

Rohan Pearce

Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?