Beleaguered Samsung now fending off reports of Galaxy S7 Edge phones catching fire

It's unlikely that the phone has a major defect given how long it's been on the market, but these latest incidents compound what's already been a major headache for Samsung.

The smoke still hasn’t cleared from Samsung’s Note7 debacle, and along comes new reports that Galaxy S7 Edge phones are also catching fire.

There are two recent incidents to go on. PhoneArena says someone from a “big U.S. wireless carrier” contacted the site about a Galaxy S7 Edge that exploded while charging overnight using the official charger.

Another S7 Edge user in Canada posted pictures of his phone, which he said “burst into flames” while driving. He said he tossed the phone out the window of his car and then covered it with snow to extinguish it.

These follow two other reports from earlier in the year: in September a Painesville, Ohio man blamed an S7 Edge as the cause of his house fire. And another individual said the phone caught fire in his pocket and caused third-degree burns.

In a statement to PhoneArena, Samsung wouldn’t comment specifically on whether or not there was a wider problem with the S7 line.

“We are unable to comment on this specific incident until we obtain and thoroughly examine the phone. Customer safety remains our highest priority and we want to work with any customer who has experienced an issue with a Samsung product in order to investigate the matter and support them.”

While the timing isn’t great for Samsung, it's worth exercising caution before proclaiming that the Galaxy S7 Edge has some sort of systemic problem. All devices with lithium-ion batteries are susceptible to overheating. Last week Australian surfer Mat Jones said his iPhone 7 began “spewing smoke” when it was left inside his car. The reason the Note7 was recalled was because a large number of incidents were reported shortly after the phone’s release. We’ve had very few reports from the S7 Edge, iPhone 7, and other phones. We can’t say for sure there’s no problem, but the evidence doesn’t support any widescale defect at this time.

The impact on you: If you have an S7 or S7 Edge, there’s no need to panic. Samsung is under a microscope right now given the issues with the Note7, which means any incident is going to get a lot of attention. However, it’s worth keeping an eye out for other reports or to see if Samsung conducts an investigation and weighs in on the matter.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags samsungGalaxy S7

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Derek Walter

Unknown Publication
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?