Nvidia rushes hotfix after bad GeForce driver broke Windows 10's Start menu, apps

A new driver has already fixed the problems.

Sometimes it just doesn’t pay to be first.

Excited PC gamers found that out over the weekend when they downloaded the GeForce 375.57 driver. Nvidia’s new driver was meant to make systems game ready for Battlefield 1, Civilization 6, and the release of Titanfall 2 coming up on Friday.

gfedriver37557

If you see game ready driver 375.57 in GFE, don’t install it.

What gamers received instead was a bundle of headaches. Taking to the Nvidia subreddit, Windows 10 gamers complained of 375.57 causing select Windows Store apps to crash, the inability to drag and drop Start menu tiles without their system freaking out, and image artifacts in GIFs and videos.

To its credit, Nvidia (mostly) pulled driver 375.57 and rolled out a newer one—version 375.63—relatively quickly. This new driver appears to function just fine and doesn’t contain the same problems as its predecessor.

startmenuwindows10

That blue line is supposed to be a Calendar app tile.

The impact on you at home: Unfortunately, Nvidia users may still be vulnerable to getting the bad driver update. I saw a GeForce Experience notification for driver version 375.57 this weekend but didn’t have time to install it. Then, on Monday morning, when I opened up GFE it was still offering to download and install the bad version—375.57. Of course, I had to install the bad drivers to see what all the fuss was about. I didn’t see any problems with opening Windows Store apps, but my Start Menu didn’t play nicely with tiles as you can see in the image at right. (I had to add some as I don’t use tiles.) I also witnessed artifacts in animated GIFs, but not videos.

It’s possible I was offered the bad drivers because changes to Nvidia’s update servers haven’t propagated worldwide yet. Regardless, if your version of GFE is offering to install 375.57 don’t do it. Instead, get the newer driver directly from Nvidia’s website.

While bad updates for graphics card drivers and assorted software are annoying, they’re also not unheard of. In March, Nvidia released a game-ready driver for The Division that caused some systems to go BSOD. Then in July, the GeForce GTX 1080 and GTX 1070 experienced some driver-related growing pains. Team Red has had its fair share of problems too. Last December, a Radeon Software Crimson update forced some AMD graphics cards to lock their fans to a maximum 20 percent speed limit, causing some systems to overheat. More recently, during the July 4th weekend, AMD engineers had to work overtime on a hotfix for a bug that could cause AMD cards to pull too much power from the motherboard.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags nvidiadriversGeForce

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ian Paul

PC World (US online)
Show Comments

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?