Watch out: iOS 10 install is reportedly bricking some iPhones

If you weren't testing out the beta version of iOS 10, be careful when updating your iPhone.

iOS 10 is now available, and if you’re like us, you’re champing at the bit to start playing around with all of its fab new features. However, you may want to hold off just a bit, if you haven’t installed it already: Numerous users are reporting that installing iOS 10 over Wi-Fi is bricking their iPhones and iPads, rendering them useless and stuck in Recovery Mode until they are wiped with a factory reset.

Some users can complete the install by connecting their device to iTunes, instead of trying the over-the-air update via Wi-Fi. So far, these reports have only come from people trying to update their devices from iOS 9 or earlier—we haven’t heard of any issues when updating from the iOS 10 beta.

We’ve had mixed results here at Macworld: Caitlin McGarry updated her iPhone 6 via Wi-Fi without a problem, where Roman Loyola’s iPhone 6s Plus crashed during the over-the-air install. He was able to successfully install iOS 10 when he connected his iPhone to iTunes to complete it there.

Apple responded with a quick statement on Twitter, in response to Buzzfeed’s John Paczkowski:

The statement reads:

“We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”

Why this matters: This isn’t the first time a major iOS version update has caused problems, which is why you should always backup your devices before installing an update. Apple is usually quick to fix these problems, as was the case today. We’ll update this story if more details emerge.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags iOS 10AppleiPhone

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Leah Yamshon

Macworld.com
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?