Forthcoming update to Parallels Access boosts support for iPad Pro

Upcoming changes will help fix problems caused by the pro-grade tablet's massive screen

Users of the iPad Pro that want to connect to remote desktops will soon get some relief from problems they face using Parallels Access.

The virtualization software company is testing a version of its remote access application specifically written for the big-screen iPad, which fixes some trouble the software has been having with the device’s massive touchscreen.

On Sunday, the company demonstrated it at Mobile World Congress in Barcelona.

The Parallels Access app lets people with mobile devices like iPads, iPhones, and Android tablets access their Mac and Windows computers while they’re away from home, without having to go through a ton of trouble configuring a remote desktop client. Users of the iPad Pro may have experienced some trouble with using Parallels Access — especially when it comes to features like selecting areas of the screen.

Kurt Schmucker, a senior product manager at Parallels, said in an interview that the company hopes to release the update sometime in the next couple of months. The update is currently in its first beta, and Parallels will be opening it up for an internal company test soon.

The results of that beta will determine how much work is still to be done on the new update — and how long it will take to be made available to users. 

In addition to the iPad Pro features, Parallels Access’s game mode will also get an update, Schmucker said. It’s still in early tests, but the forthcoming changes will allow users playing first-person shooter games on their PC or Mac through Access to shoot by tapping on the touchscreen.   

The iPad Pro update will be available for free when it’s released, but users will still have to pay a US $19.99 per year subscription fee to use Parallels Access beyond an initial 30-day trial period.

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