Microsoft pulls Windows 10 Mobile update after users hit snags

Problems include an inaccurate low storage notification

Microsoft has pulled an update to Windows 10 after users reported a wide variety of issues with the upgrade process, according to a post on the company's Answers technical support forum. 

The patch, which was the first cumulative update Microsoft made to its mobile operating system after launching it, has been pulled from public update channels, moderator Mike Mongeau said. Users were reporting that the update wasn't being offered, that it appeared to get stuck at 0 percent and that low storage notifications showed up after the update was installed.

According to Mongeau's post, Microsoft's engineering teams are working on fixing the update. People who are seeing "low storage" notifications can safely ignore them. It's not clear when a fix will be available, however.

Users who have pending updates, whether from applications or the system itself, should make sure that they leave their phone connected to power until the patching process finishes. Users who have already installed the update will still be able to upgrade to the next version of Windows 10 Mobile. 

It's a black mark on the recent launch of Microsoft's latest mobile operating system. Windows 10 Mobile is supposed to help drive interest in Windows smartphones by allowing developers to build one application for the new Windows Universal App Platform and release it for smartphones, tablets, PCs and other devices running Windows 10. 

If the OS is plagued by more problems like these, existing Windows smartphone owners may be reticent to upgrade, thereby blunting the appeal of releasing a smartphone app through the Windows Store. If that happens, it would be bad news for Microsoft's mobile operating system. 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Windows 10 Mobile

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments

Cool Tech

Bang and Olufsen Beosound Stage - Dolby Atmos Soundbar

Learn more >

Toys for Boys

Nakamichi Delta 100 3-Way Hi Fi Speaker System

Learn more >

Sony WF-1000XM3 Wireless Noise Cancelling Headphones

Learn more >

ASUS ROG, ACRONYM partner for Special Edition Zephyrus G14

Learn more >

Family Friendly

Mario Kart Live: Home Circuit for Nintendo Switch

Learn more >

Philips Sonicare Diamond Clean 9000 Toothbrush

Learn more >

Stocking Stuffer

SunnyBunny Snowflakes 20 LED Solar Powered Fairy String

Learn more >

Teac 7 inch Swivel Screen Portable DVD Player

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?