Apple flub leaves users confused over 'damaged' apps

The problem was caused by letting a security certificate expire

Mac users who rely on apps provided through Apple's App Store are facing some confusion Thursday after an error message caused by Apple incorrectly said that they had to re-install their applications.

The problem, as identified by developer Paul Haddad of Tapbots (the makers of the popular Tweetbot client) is that Apple's Mac App Store security certificates expired Thursday, five years after their original creation. Without a valid security certificate, apps that users tried to open would throw up an ominous message that said an app was "damaged" and couldn't be opened.

Apple quickly tried to fix the problem by pushing a new certificate that expires in 2035 (instead of 2015), but that wasn't before some users were forced to log in to the store again in order to get access to their apps (which wasn't helped by some people forgetting their Apple ID password) and others re-installed the apps in order to try and fix the problem.

People who are still having an issue opening Mac App Store apps should be able to just restart their computers to fix the problem.

While this problem has a fairly easy fix, it would seem to illustrate a key point about Apple's treatment of its storefront for desktop applications. While the company launched the Mac App Store in 2011 for users of OS X Snow Leopard, it hasn't received nearly as much love as its counterpart on iOS, much to the chagrin of Mac developers.

Case in point: Apple hasn't expanded its TestFlight service for beta testing apps to the Mac App Store, despite adding support for testing apps on the new Apple TV. This incident would appear to be yet another sign of Apple's lack of focus on the platform.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Apple

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments

Essentials

Brother MFC-L3745CDW Colour Laser Multifunction

Learn more >

Mobile

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?