PSA: Don't insert the S Pen into the Note 5 backwards

Unlike previous models of the Note, the S Pen can get stuck rather easily if you insert it the wrong direction.

Be very careful about putting the S Pen back into your Galaxy Note 5. There’s been considerable online discussion about how, unlike previous versions of the Note, putting the pen in backwards may cause it to get stuck.

When trying to dislodge the S Pen, it’s apparently easy to break off the clicking mechanism on the end, rendering it rather useless as you won’t be able to store it back inside the phone.

Samsung apparently knew this was a potential hazard, calling it out in the Galaxy Note 5 instruction manual.

galaxy note 5 instruction manual Samsung
Samsung warns its users not to insert the S Pen the wrong direction.

But since no one reads instructional manuals, it’s taken real-life user error to bring the matter to light.

The issue has drawn up enough attention that Samsung issued a statement to the BBC, which it’s been giving to other outlets as well:

“We highly recommend our Galaxy Note 5 users follow the instructions in the user guide to ensure they do not experience such an unexpected scenario caused by reinserting the S-Pen in the other way around.”

While some may balk that using a device wrong means you get what you deserve, this scenario breaks from how the S Pen used to work.

For example, with the Galaxy Note 4 if can slide the S Pen in the wrong way, it stops at a point where it no longer fits. Because there’s no clicking mechanism, it’s like hitting a wall with about one inch of the pen still hanging out of the front. You’re then able to pull it back out without any issues.

Bottom line: Pay extra attention that you’re putting the pen in correctly. It’s an easy mistake to make if you’re in a rush.

Why this matters: Samsung is banking on a successful run with the Galaxy Note 5, so the last thing it needs is a “Pen-gate.” It’s too early to tell if this will impact sales, as there’s no direct competitor that makes such prominent use of a stylus. Still, Samsung may want to get out in front of this a little more, beyond just telling people to follow the instruction manual. Otherwise they may have a lot of angry customers who shelled out $700 for a new, flagship phone.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags samsung

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Derek Walter

IDG News Service
Show Comments

Cool Tech

Bang and Olufsen Beosound Stage - Dolby Atmos Soundbar

Learn more >

Toys for Boys

Nakamichi Delta 100 3-Way Hi Fi Speaker System

Learn more >

ASUS ROG, ACRONYM partner for Special Edition Zephyrus G14

Learn more >

Sony WF-1000XM3 Wireless Noise Cancelling Headphones

Learn more >

Family Friendly

Mario Kart Live: Home Circuit for Nintendo Switch

Learn more >

Philips Sonicare Diamond Clean 9000 Toothbrush

Learn more >

Stocking Stuffer

Teac 7 inch Swivel Screen Portable DVD Player

Learn more >

SunnyBunny Snowflakes 20 LED Solar Powered Fairy String

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?