FTC sues identity protection service LifeLock again

The agency contends the company hasn't complied with a 2010 settlement

The FTC has sued identity protection service LifeLock again, alleging it failed to comply with an agreement to better protect users' data.

The FTC has sued identity protection service LifeLock again, alleging it failed to comply with an agreement to better protect users' data.

Identity protection service LifeLock said Tuesday it is prepared to go to court after the U.S. Federal Trade Commission filed a fresh lawsuit alleging the company has failed to protect its users' data and deceptively advertises its services.

LifeLock settled for US$12 million with the FTC and 35 attorneys general in 2010 for allegedly making false claims about what its service could protect consumers against.

The FTC filed a new lawsuit on Tuesday in U.S. District Court for the District of Arizona that contends LifeLock hasn't complied with the 2010 settlement, which also required it to protect users' data better.

In a statement on its website, LifeLock said it disagreed with the FTC and is prepared to go to court.

"After more than 18 months of cooperation and dialogue with the FTC, it became clear to us that we could not come to a satisfactory resolution of their issues outside a court of law," the company said.

LifeLock said it took steps after the first FTC action to secure its systems and that no members have suffered ID theft.

The company charges monthly subscription fees for a service that it claims to monitor the Web and other sources for possible fraudulent use of personal details and notify credit agencies.

The FTC's 2010 lawsuit alleged that LifeLock couldn't stop the most common type of ID theft, which is the misuse of existing accounts. ID thieves were also able to sometimes circumvent warnings that LifeLock provided to creditors.

LifeLock CEO Todd Davis famously used his own Social Security number in advertisements promoting his company, which resulted in hundreds of attempts to use his credentials for fraud. Scammers successfully used his details 13 times, which Davis claimed were countered by using LifeLock's services.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags legalU.S. Federal Trade CommissionCivil lawsuitsLifeLock

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jeremy Kirk

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?