Faulty taptic engines reportedly hinder Apple Watch production

Apple is depending on one supplier for all its taptic engines, according to the Wall Street Journal

Apple Watch production has been hampered by defective components from a supplier, according to a Wall Street Journal report.

Taptic engines produced by one supplier, AAC Technologies, in Shenzhen, China, began to fail reliability tests after Apple ramped up watch production in February, the Journal said, citing unnamed sources. The default caused Apple to destroy some completed watches.

Apple is now relying on a second supplier, Nidec in Japan, for most of the taptic engines because parts from that company didn't have the same issue. However, it will take time for Nidec to increase its production.

The Apple-designed taptic engine mimics the sensation of being tapped on the wrist. It is used to notify a person when they receive a notification or alert, among other functions. Instead of ringing to get a user's attention, the taptic engine is designed as a less intrusive way to relay information. To create the feeling of being tapped, the taptic engine uses a motor to turn a rod.

Apple last week instructed suppliers to slow production of Apple Watch parts until June, the Journal said. That surprised the suppliers, given the strong demand for the product.

Apple didn't immediately reply to a request for comment, and neither of the component makers could be reached.

The Apple Watch became available for pre-orders on April 10 and started shipping last Friday. The wearable has proved extremely popular, and an order backlog for the device extends into June. For now, the watch can only be ordered online or from an Apple store. While a select number of luxury retailers are selling the watch in stores now, the device will not be sold in Apple stores until at least June, the company has said.

It's unclear how much of the Apple Watch shortages are linked to the taptic engine issues, the Journal said.

To meet demand for its watch, Apple may find a second company to assemble the device, a task that is handled by the Taiwanese company Quanta Computer, according to the Journal. Foxconn, which puts together most of Apple's iPhones, may be in the running for the job and has started testing to assemble the watch, the article said.

Fred O'Connor writes about IT careers and health IT for The IDG News Service. Follow Fred on Twitter at @fredjoconnor. Fred's e-mail address is fred_o'connor@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Appleconsumer electronics

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Fred O'Connor

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?