Lenovo hit with US lawsuit over Superfish snafu

A class-action lawsuit charged Lenovo and Superfish of fraudulent business practices, making PCs vulnerable

Lenovo admitted to pre-loading the Superfish adware on some consumer PCs, and unhappy customers are now dragging the company to court on the matter.

A proposed class-action suit was filed late last week against Lenovo and Superfish, which charges both companies with "fraudulent" business practices and of making Lenovo PCs vulnerable to malware and malicious attacks by pre-loading the adware.

Plaintiff Jessica Bennett said her laptop was damaged as a result of Superfish, which was called "spyware" in court documents. She also accused Lenovo and Superfish of invading her privacy and making money by studying her Internet browsing habits.

The lawsuit was filed after Lenovo admitted to pre-loading Superfish on some consumer PCs. The laptops affected by Superfish include non-ThinkPad models such as G Series, U Series, Y Series, Z Series, S Series, Flex, Miix, Yoga and E Series.

Lenovo has since issued fixes to remove Superfish applications and certificates from PCs. Microsoft's Windows Defender and McAfee's security applications also remove Superfish since Friday.

Lenovo earlier admitted it "messed up" by preloading Superfish on computers. The software plugs product recommendations into search results, but can hijack connections and open major security holes, thus leaving computers vulnerable to malicious attacks.

The first complaints of Superfish on Lenovo's laptops emerged in September last year, but it became a real security issue when a hacker Marc Rogers pointed it out in a blog post.

Bennett, a blogger, purchased a Yoga 2 laptop to conduct business and communicate with clients. She noticed "spam advertisements involving scantily clad women" appearing on her client's website when writing a blog post for the customer. After seeing pop-ups on other websites, she assumed her computer had spyware or had been hacked, but then scoured the forums to notice similar behavior on other Lenovo laptops. She then rooted out the problem to be Superfish, which could intercept secure communication and leave computers vulnerable.

Superfish also used memory resources and took up Internet bandwidth, according to the court document.

Damages from Lenovo and Superfish are being sought as part of the lawsuit filed in the U.S. District Court for the Southern District of California.

A Lenovo spokesman declined comment on the lawsuit.

Agam Shah covers PCs, tablets, servers, chips and semiconductors for IDG News Service. Follow Agam on Twitter at @agamsh. Agam's e-mail address is agam_shah@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags legalLenovohardware systemslaptops

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Agam Shah

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?