Sony tries to appease PlayStation users after Christmas outage

Sony is offering 10 percent off PlayStation Store purchases after its gaming network was hit by DDoS attacks

Sony Computer Entertainment headquarters in Tokyo

Sony Computer Entertainment headquarters in Tokyo

If you got a PlayStation 4 for Christmas but network outages spoiled your fun, Sony wants to make it up to you.

Sony Computer Entertainment America will offer 10 percent off PlayStation Store purchases including games, TV shows and movies as a gesture of thanks for users' patience following an outage of several days caused by denial-of-service (DDoS) attacks.

In addition, PlayStation Plus members who had an active membership or free trial on Dec. 25 will receive a membership extension of five days, Eric Lempel of Sony Network Entertainment wrote in a blog post.

Judging from the comments to the post, many PlayStation Network (PSN) users were happy about the offer, but not all of them.

"What I would like, more than anything else, is an explanation from Sony about how and why this will never happen again," wrote one user. "Use the money to strengthen and diversify the network infrastructure so these types of attacks become harder to make and easier to recover from."

In another blog post, Sony had attributed the outages to an attack creating "artificially high levels of traffic designed to disrupt connectivity and online gameplay."

The DDoS attacks, which also took down Microsoft's Xbox Live game network, were apparently launched by hacker group Lizard Squad, which later took aim at anonymous network Tor.

In a Twitter post displaying a chat with the alleged hackers, MegaUpload founder Kim Dotcom suggested he had convinced Lizard Squad to stop the attacks on the gaming networks in return for lifetime memberships on his file-transfer site Mega.

Two people believed to have links to Lizard Squad were arrested this week by British and Finnish authorities, who also confiscated computers and other equipment.

Lizard Squad had also taken credit for an apparent attack against PSN earlier in December, as well as an attack in August. The latter incident came at the same time that a U.S. flight carrying Sony Online Entertainment President John Smedley was diverted for security reasons.

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Sony Computer Entertainment AmericaSony Computer EntertainmentInternet-based applications and servicesgamesinternet

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tim Hornyak

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?