New Relic's analysis service goes live

New Relic Insights could provide more information about how a business' customers use its apps and Web pages

Building on its successful platform for monitoring the performance of IT systems, New Relic now offers a service that collects and analyzes app performance data to provide more information about how effectively businesses are serving their customers.

New Relic previewed the service, called Insights, earlier this year, and it was tested by over 6,000 New Relic customers. It is now available as a full-fledged commercial offering from the company, starting at US$250 per month.

New Relic's speciality has been in the field of APM (application performance management), which involves collecting vast amounts of operational metrics potentially useful in monitoring system performance and debugging issues.

Although New Relic hasn't traditionally pursued the market for general use data analysis software and services, it found that its customers "really wanted to use data to make their businesses better, but didn't know how to do it. They saw us as a potential vehicle for them," said James Gochee, New Relic chief technology officer and senior vice president of products.

Insights provides metrics on how an organization's Web applications and websites are being used by their customers, using operational data already collected by New Relic's software agents that are embedded directly into the Web pages and applications themselves.

Quizlet, which provides online learning tools, is one early user of the service. The company, whose website gets 20 million monthly visitors, was able to better understand how users traveled through its site and, as a result, redesigned it for easier navigation.

For the launch, New Relic also issued an app for Insights that can be run on Apple iPhones that provides access to all the metrics administrators have created within Insights.

Joab Jackson covers enterprise software and general technology breaking news for The IDG News Service. Follow Joab on Twitter at @Joab_Jackson. Joab's e-mail address is Joab_Jackson@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags cloud computinginternetManaged ServicesSoftware as a serviceNew Relic

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Joab Jackson

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Bitdefender 2019

This Holiday Season, protect yourself and your loved ones with the best. Buy now for Holiday Savings!

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?