Vodafone says sorry for network downtime with unlimited data

Telco offering a weekend of unlimited data after voice and SMS service outages

Vodafone is apologising to customers for nationwide mobile network outages by offering unlimited data usage within Australia from 12:01am, June 21, to 3:00am on Monday, June 23 (AEST).

The unlimited data offer applies to prepaid and postpaid customers, according to an official blog post.

The telecommunications provider's voice and SMS services went down as a result of a failed transmission link in Western Australia which led to outages across Australia for its customers.

Vodafone first publicised the fault at 1:40pm on Thursday, June 19, after social media flooded with complaints.

It claimed that at 5:10pm its service was back up and running, although warned WA customers that they may experience isolated connection issues after that time.

Optus' network also went down for a period of time on Thursday; at about 6:00pm it said the majority of its customers' services had been restored and was continuing to fix the rest.

For those unable to use voice or SMS, it recommends a device restart to determine whether the resolution has taken effect.

Know more? Email nermin_bajric@idg.com.au.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags mobileVodafoneTelcoTelecommunicationsoptus3g4g

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Nermin Bajric
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Bitdefender 2019

Shop safely with our award-winning security solution. Protect yourself this Black Friday and get the exclusive Black Friday discount for Bitdefender 2019!

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?