Aldi mobile service suffers data outage

Problem now resolved says spokesperson

A fault that temporarily prevented Aldi Mobile some customers from using cellular data services has been resolved according to a spokesperson for the MVNO.

Earlier today the telco posted a notice in its website stating that its "carrier has identified the issue that caused the outage and is working aggressively to remedy this for all ALDImobile customers."

"This morning we experienced a technical issue which temporarily prevented some of our customers from being able to use their data for a period of time," an Aldi spokesperson said.

"We have been working hard since the issue was raised and this has now been resolved. We would like to apologise to our customers for any inconvenience caused by this outage.

"We thank you for your patience and understanding during this time."

Aldi Mobile services are sold exclusively through Aldi supermarkets; however, the service is operated by Medion.

The service operates on Telstra's 3G network. Previously Medion sourced services via ispONE but in the wake of the latter's collapse it struck a deal directly with Telstra Wholesale.

Aldi Mobile launched just over a year ago.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags smartphonesTelstramobile phonesAldiAldi Mobile

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Rohan Pearce

Rohan Pearce

Computerworld
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?