BlackBerry CEO says here to compete, regain lost ground

John Chen announces a new version of BES, free licenses for customers switching and new pricing

BlackBerry will launch a new version of its enterprise management server software later this year that the company hopes will strengthen its business with major corporations and help turn around its fortunes.

The software lets corporate IT managers handle deployment of services and manage security on BlackBerry phones used within their companies.

The new version, BlackBerry Enterprise Service version 12, is the first that handles all three iterations of its phone operating system: BlackBerry OS 5, OS 7 and 10. Until now, companies had been forced to run two versions of the software: BES 5 for the older OS 5 and OS 7 devices and BES 10 for the newer BlackBerry 10 smartphones.

"We listened to customers, they didn't want two infrastructures, they wanted one," John Chen, BlackBerry's CEO, said during a news conference at Mobile World Congress in Barcelona.

Like its predecessor, BES 12 can also handle Android and Apple iOS devices and the new version adds support for Windows Phone 8 handsets. While still negligible in the U.S., the Microsoft operating system is gaining customers in Europe and developing markets.

BlackBerry's smartphones and enterprise management software was the gold standard in corporate IT for years, but when the company started stumbling and failed to keep up with smartphone innovations by Apple and Android phone makers, it started losing business to competing mobile device management (MDM) vendors.

"I'm hoping that we'll go after and take back some of the market share we lost while we were preoccupied," said Chen. "We are here to compete and take back some lost ground."

BES 12 will be available to customers at the end of 2014.

In the meantime, BlackBerry said it will offer free upgrades to customers currently running any version of its BES product to BES 10. Companies running software from competitors that switch to BES 10 will also be offered free use for the remainder of the year.

After that there will be two price plans: "silver" pricing of US$19 per user per year and "gold" pricing of $60 per user per year.

Silver provides device, application, email and security management for BlackBerry, iOS and Android devices and gold, which is targeted at regulated industries, adds the company's "Secure Work Space" containerization software for iOS and Android, and more advanced BlackBerry 10 management and security features.

Also targeted at enterprise users, a series of enhancements will be rolled out for the BBM messaging software. The first, BBM Protected, will be a secure messaging client with end-to-end encryption of messages aimed at regulated industries that need to keep logs of instant messages between employees.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags mobilesmartphonesBlackberryconsumer electronicsMobile OSesBlackBerry OSMWC

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?