Dropbox makes its play for business users

The company will launch a product with special controls to keep company data safe

Dropbox CEO Drew Houston, announcing the company's new Dropbox for Business product.

Dropbox CEO Drew Houston, announcing the company's new Dropbox for Business product.

Dropbox is hoping to capitalize on the growing use of its file hosting service among businesses with a new product built from scratch that is designed to help companies improve workflow processes.

The company on Wednesday announced Dropbox for Business, a paid service that provides Dropbox's bread-and-butter file hosting, but with a smorgasbord of additional features geared toward business users such as sharing restrictions and IT management controls, to help keep data safe.

The service could put a kink in the efforts of companies such as Google and Amazon to offer enterprise-level file hosting. Amazon also on Wednesday announced its WorkSpaces product for desktop computing in the cloud.

Dropbox's new service is designed to simplify how businesses usually share and transfer work files, by eliminating the need to resort to FTP (File Transfer Protocol), outside servers, and to also eliminate the security risks that come with USB thumb drives and email attachments.

"We've thought about all the kinds of crazy things we do that hopefully in the future we won't have to worry about," Dropbox CEO Drew Houston said during the product's unveiling at the company headquarters in San Francisco.

Dropbox for Business is currently in beta mode and is being used by a range of businesses. It will launch worldwide in January. Pricing will start at US$795 a year.

Usage of Dropbox among companies has quadrupled in recent years. In 2011 there were 1 million businesses using Dropbox, while last year the number climbed to 2 million, and this year there are 4 million, he said.

But businesses still represent just a tiny slice of the company's total users. Dropbox, which was founded in 2007, has over 200 million users, Houston said.

Dropbox for Business is an ambitious undertaking for the company. It is a completely rebuilt version of the regular Dropbox service, Houston said, whose development was made easier by the fact that Dropbox has tripled its product development team since last year.

"We've been hiring all these smart people, so we let them rip on it," he said.

The product is designed to take the headaches out of how companies manage their files among employees, and reduce the constant switching between personal and work accounts on people's computers, Houston said. But the service is actually quite complex, with a lot going on under the hood. The new features include remote wiping of data, account transfer options for when an employee leaves the company, and new desktop and mobile apps.

With the service, an employee can pair a Dropbox work account with a personal account, but can still decide where to put files. Employees using a Dropbox work account may only be able to share files with certain people at the company if that's how the account administrator set it up.

Account administrators have a number of controls to manage data. One new administrator feature is a tool called "Sharing Audit Logs," which lets the person see a complete log of all the sharing activity around certain files within the company's Dropbox account.

Dropbox for Business is designed to keep data safe so that it doesn't fall into the wrong hands, and to keep data separate between personal and work accounts. So, even though an employee is able to switch between accounts, only that person can access their personal account. But both the user and the employer can access a work account.

Some of the product's first users include Kayak, National Geographic and the fashion company BCBG Max Azria Group.

Nader Karimi , chief information officer at BCBG, said that one thing he worried about was security, and whether it was possible to disable accounts of employees who leave the company so they no longer have access to sensitive work files.

Dropbox's service does offer tools for that, like "Account Transfer," to transfer over an employee's account to someone else, and also remote wipe to delete an account.

"I'm confident they won't take this information with them when they leave," Karimi said.

Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags business issuesInternet-based applications and servicesdropboxstoragesecuritysoftwareIT managementbusiness managementinternetdata protectionservices

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Zach Miners

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?