Packet loss problem in Amazon's cloud wobbles Airbnb, Vine

The partial failure of a networking device caused some APIs to return errors, Amazon said Sunday

Amazon Web Services resolved service problems on Sunday that caused issues for several websites, including Airbnb's booking site and Twitter's Vine video application, which rely on its computing platform.

Amazon's Elastic Compute Cloud (EC2), which is used by a variety of companies to host web applications, was unreachable due to a packet loss issue in the US-EAST-1 Region, referred to as an "availability zone" by Amazon. The problem started at 12:51 PM PDT and was mostly resolved by 1:42 PM PDT.

The problem caused a degradation of service in some Elastic Block Store (EBS) storage volumes, which are used in conjunction with EC2 instances. As a result, some APIs (application programming interfaces) returned error rates, Amazon said.

The partial failure of a networking device was to blame, Amazon said.

"The networking device was removed from service, and we are performing a forensic investigation to understand how it failed," AWS said. "We are continuing to work on a small number of instances and volumes that require additional maintenance before they return to normal performance."

Airbnb warned on Twitter that it was among several sites and applications that were down due to Amazon's problems.

Vine, a video editing and sharing service owned by Twitter, also advised that "We're aware of some issues affecting our servers and are working to address them now. Thanks for your patience and hang tight!" Facebook-owned Instagram, which also uses EC2, also acknowledged service problems.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags internetAmazon Web ServicesInternet-based applications and servicesInternet service providers

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jeremy Kirk

IDG News Service
Show Comments

Cool Tech

Bang and Olufsen Beosound Stage - Dolby Atmos Soundbar

Learn more >

Toys for Boys

Sony WF-1000XM3 Wireless Noise Cancelling Headphones

Learn more >

Nakamichi Delta 100 3-Way Hi Fi Speaker System

Learn more >

ASUS ROG, ACRONYM partner for Special Edition Zephyrus G14

Learn more >

Family Friendly

Philips Sonicare Diamond Clean 9000 Toothbrush

Learn more >

Mario Kart Live: Home Circuit for Nintendo Switch

Learn more >

Stocking Stuffer

Teac 7 inch Swivel Screen Portable DVD Player

Learn more >

SunnyBunny Snowflakes 20 LED Solar Powered Fairy String

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?