ispONE files urgent Federal Court application

Courth hearing today to request stopping prepaid service terminations

Telstra wholesaler, ispONE, has filed an urgent application with the Federal Court seeking to restrain Telstra from terminating the supply of prepaid mobile services to ispONE.

A hearing is expected today by a Federal Court judge.

The wholesaler on-supplies Telstra prepaid services through more than 100 retailers to over 280,000 consumers of fixed line, mobile phone, and Internet services.

According to a statement from ispONE, Telstra claims it has a right to terminate the services due to the failure by ispONE to pay invoices issues by the telco by their due date.

ispONE on the other hand claims that no amount is presently due and payable, and alleges Telstra owes it money based on the telco’s incorrect rating of data pricing for prepaid mobile services.

In addition, the wholsesaler asserts that Telstra has allegedly breached its agreement with ispONE, and allegedly engaged in misleading, deceptive and unconscionable conduct.

It also claims an entitlement to damages based on the significant problems experienced with Telstra’s mobile prepaid platform, which, according to ispONE, earlier this year left many consumers without service as there were delays in porting numbers to Telstra.

The statement also states ispONE has been “acting swiftly to attempt to affect a resolution of its issue with Telstra” in order to mitigate any termination, and has issued the Court application as these attempts have been unsuccessful.

A Telstra spokesperson could not immediately be reached for comment.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags mobilefixed lineinternetTelstraTelcoTelecommunicationsispONEfederal courtprepaid

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Nermin Bajric
Show Comments


James Cook University - Master of Data Science Online Course

Learn more >


Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?