Feedly and Flipboard face glitches following Google Reader switch-off

Feedly still appears to be inaccessible from a desktop browser

Just days after search engine giant Google switched off its RSS news feed service, users of the alternative apps which were developed to fill Google's place are facing glitches.

Last night, Feedly's mobile apps were reportedly showing an error message saying that the service was "over capacity", and that the company was adding new servers as fast as it could.

Meanwhile, desktop users were complaining that some of the feeds they subscribe to appear to have been deleted.

Feedly now claims to have fixed the mobile problem as part of the 16.1 update, and is advising Android users to upgrade their apps. The iOS version has been submitted to Apple for review, but it is likely to be a few days before it appears in the iTunes store.

Meanwhile, Feedly's development team is working to fix the missing feeds issue, and has put together a new migration path to help users re-build the feeds and categories by importing the subscriptions.xml file which is available in their Google Reader takeout archive.

It has outlined the steps that users need to take to restore their feeds here.

However, users in the UK this morning were reporting that they were unable to access the Feedly service altogether. Techworld also tried to access the site from a desktop at cloud.feedly.com and was met with a blank screen.

In a statement emailed to Techworld, Feedly said that, while the load has dramatically increased when Google Reader was turned off, the server overload isn't the issue.

"There was a log-in issue with some mobile users that has already been resolved. The missing feeds issue was of more concern, and has been fixed," it said.

Users of another Google Reader replacement, Flipboard, also reported issues accessing their feeds yesterday. On logging in, some were met with a "no content" alert.

However, the service appears to be working now, and Flipboard has posted a blog claiming that all Google Reader feeds and folders are safe.

"The summary feed is not working yet for some users, but it will work soon. In addition, some feeds may be missing content, but this is also temporary," the company said.

"Our system just needs some time for the all content for all feeds to populate. Our team is working on it, and the content will be available soon."

Google Reader is now officially dead, but the company has promised to keep users' data available for the next couple weeks via the Google Takeout data download service

Users have until 12pm PST on 15 July to download a copy of their Google Reader data. After that time, all Reader subscription data, which includes lists of people followed, starred items and notes, will be systematically deleted from company servers.

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Sophie Curtis

Techworld
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