How do I stop my iPhone going to voicemail after three rings?

Adjust the voicemail settings on your iPhone

"How do I change my voicemail settings on an iPhone" is a question we often get asked on Macworld. Especially how do I stop my iPhone from going to voicemail after just three rings.

There seems to be no settings for voicemail on the iPhone itself, and this is because your voicemail isn't controlled by the iPhone itself, but by your network provider. You have to adjust these settings by dialling your network and using a phone option.

First of all there are two things you can check if you're having problems receiving calls.

Ensure that Settings > Do Not Disturb is currently set to "Off." If it set to "On" then people have to call you twice within three minutes for the call to come through.Go to Settings > General > Reset and ? Reset Network Settings. This will ensure that you have the right settings for your network.

Whether you can change the length of time that the phone rings before going to Voicemail depends on the network provider. Some, like Vodafone, enable you to change this using their automated system. Others require you to call up, or the amount is fixed.

See: Hands on with iOS 6: Settings

Change the voicemail ring time on Vodafone

Vodafone, for example enables you to length of time a phone rings before going to voicemail. According to the Vodafone instructions:

Enter **61*121*11*[Number of seconds]#

Then enter the number of seconds you'd like your phone to ring for (it has to be between 5 and 30 in a multiple of 5), followed by #.

For example, if you want to set if for 25 seconds, you'd enter **61*121*11*25#, then press call.

Vodafone will send you a text letting you know if this has worked.

Turning voicemail on/off with Three

To adjust voicemail settings (including turning voicemail on or off) you need to call three on 333.

To turn off VoiceMail on the Three network dial "333" and tap the "Keypad" in the Phone app. Press the the following buttons

212311

You should get a text from Three stating that you have succesfully turned off voicemail. To turn it on again go through the steps but change the last entry to "2".

Turn Voicemail on/off with O2

O2 has a direct line to turning voicemail on and off. Just dial the following numbers direct from your phone.,

Turn voicemail off: 1210 Turn voicemail on: 1750

See also:

Visual Voicemail on iPhone 5 now available for 4G EE customers

O2 Users hit by Internet, MMS and Visual Voicemail loss

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags iPadsmartphonestabletsiPhonehardware systemsconsumer electronicsmacworld

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mark Hattersley

Macworld U.K.
Show Comments

Essentials

Cygnett 2500 ChargeUp Pocket Lightning Portable Power Bank

Learn more >

Mobile

Exec

Budget

TerraCycle Zero Waste Box Pens and Markers Small

Learn more >

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?