BlackBerry outage hits Netherlands, UK, Germany and Spain

So far, Research in Motion can't say what's happened, although some UK users were informed of problems with an infrastructure update

BlackBerry users are experiencing a service outage in Europe, the Middle East and Africa, BlackBerry maker Research In Motion (RIM) said on Friday.

"There are problems with the BlackBerry service," said Kim van Bokhoven, PR manager Benelux for RIM in an email. "This problem affects some users in Europe, the Middle East and Africa. All relevant support teams are working to resolve the issue. We apologize to any customers who may be affected."

BlackBerry email and the BlackBerry Messenger service are both having problems, according to a steady stream of complaints on Twitter. Users of the microblogging service said that customers of mobile networks in the U.K., Germany, the Netherlands and Spain are affected by the BlackBerry outage.

BlackBerry users are also unable to communicate via the WhatsApp messaging service, mobile provider Vodafone said in a statement on its Dutch website.

Van Bokhoven could not say which BlackBerry systems are affected. "We are currently trying to figure out exactly which services are affected,' she said, adding that she hoped to have more information soon.

Computerworld UK reported that the problems were due emergency maintenance being performed by RIM, citing service messages received by customers of Vodafone U.K.

The BlackBerry outage takes place on the same day as the iPhone 5 is launched in parts of the world, prompting some Twitter users that are venting their frustration online to say that they want to trade in their BlackBerry for an iPhone.

Loek covers all things tech for the IDG News Service. Follow him on Twitter at @loekessers or email tips and comments to loek_essers@idg.com

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Loek Essers

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?