Statewide DMV outage hits thousands in California

The failure at DMV offices was traced to router problems with AT&T and Verizon

Two independent networking problems took computers offline at Department of Motor Vehicles (DMV) offices across California on Tuesday, causing problems for thousands of people.

An early morning router reconfiguration by AT&T disrupted connectivity between the carrier and several California state networks, including that of the DMV, said Jan Mendoza, a spokeswoman for the California DMV. A second problem occurred when a DMV router that handled connections with Verizon Communications suffered problems that hit communications on a second link.

Services returned to normal around noon, Mendoza said.

During the outage, the DMV offices continued conducting driving tests. Customers who had simple requirements had their issues handled by paper, but those with more complex applications requiring immediate computer processing were asked to come back another day.

The outage is the latest in a string of computer problems at the California DMV. Problems were also experienced in March, May and July of this year, but it's not clear if there is a link between Tuesday's failures and those previous glitches.

The DMV's website was not affected by the outages.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?