Dropbox says no evidence of hack in investigation of spam

The investigation into potentially leaked email addresses is ongoing

Dropbox's ongoing investigation into a possible security breach has not produced any evidence that its systems have been infiltrated, according to an update Friday to the company's user forum.

"As of today, we've found no intrusions into our internal systems and no unauthorized activity in Dropbox accounts," said the update, posted early Friday morning.

The cloud storage company brought in a team of outside investigators to look into complaints that users were receiving spam at email addresses they used solely for Dropbox. Several users reported receiving the same spam messages, spurring fears that the spammers had obtained their email addresses through Dropbox.

Because users sometimes store personal and professional data with cloud storage services like Dropbox, security is a serious issue.

"We've reached out to users who've reported receiving spam messages and are closely investigating those reports. Security is our top priority and we'll let you know if we uncover evidence that these email addresses came from Dropbox," a Dropbox staffer wrote.

Users on the forum indicated that they hadn't received any further spam on Friday, and several users appeared comforted by the update.

But not so for user Jan-Willem G.

"I find it rather disturbing that ... you're already almost excluding a hack after just four days of investigation, while it seems very clear that it is indeed the case that your database servers got hacked. Though it is good news that [there] has been no unauthorized activity in Dropbox accounts (yet)," he wrote.

Security investigations can be slow to yield definitive answers, the Dropbox update noted.

Cameron Scott covers search, web services and privacy for The IDG News Service. Follow Cameron on Twitter at CScott_IDG.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Cameron Scott

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?