Samsung has developed a fix for Galaxy Nexus sound volume issue

Samsung still hasn't provide an explanation for the cause of the phone's sound volume control problem

The Galaxy Nexus is first Android phone to ship with Android 4.0 or "Ice Cream Sandwich"

The Galaxy Nexus is first Android phone to ship with Android 4.0 or "Ice Cream Sandwich"

Samsung will update the Galaxy Nexus as soon as possible to fix an issue that is causing problems with sound volume, the company said on Wednesday.

"We are aware of the volume issue and have developed a fix. We will update devices as soon as possible," a spokesman said via e-mail, without elaborating on what actually caused the problem.

The new Google phone went on sale in the U.K. last week, and just days later users started reporting in Google's Android developer forum that the volume drops to nothing seemingly at random and the volume rocker becomes unresponsive for a few seconds.

One Galaxy Nexus owner returned the phone only to find the same problem with the replacement: "I was already awake and had not touched the phone yet, the alarm sounded for a second and then went silent. Thought that was weird so checked the phone and the volume was down. I can't trust the alarm to wake me up now for work!"

The volume variations seemed unrelated to the wireless network used, with phones misbehaving when connected to Wi-Fi, and 3G, or with wireless turned off, phone owners reported.

The Galaxy Nexus is based on Android 4.0, also known as Ice Cream Sandwich. The phone has a 4.65-inch Super AMOLED screen with a 1280 x 720 resolution, and is powered by a dual-core 1.2GHz processor.

Send news tips and comments to mikael_ricknas@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags smartphonesGoogleAndroidconsumer electronicsSamsung ElectronicsAndroid OS

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mikael Ricknäs

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?